Purpose of position
McArthurGlen is looking for an experienced Guest Service professional to join the Northern European team in our Designer Outlet Salzburg, Austria.
Why build your career with McArthurGlen?
You'll get to work with the best team in the industry; both your local team and wider international business
We are committed to creating an innovative, collaborative, and fulfilling environment where you can progress your career
We want everyone in our organisation to have the tools and resources to succeed in their career
We offer amazing benefits, including centre discounts, cross functional and international projects and a great office atmosphere
92% of our employees would recommend us as a good place to work
Key Areas of Responsibility
The Guest Service Advisor is responsible for delivering the ultimate guest experience by developing, organising and coordinating the guest service activities.
You have experience in a guest / customer service role
You ideally come from a Hotel or Corporate Reception background
You are fluent in English & German written & spoken, additional languages are an advantage
Your communication skills are excellent, both verbally and written
You have excellent time management and are able to work well under pressure
You are available to work some Saturdays, midweek shifts, with flexibility for late-night hours
Your MS office skills are good
The opportunity to actively and creatively participate in our growing organisation
Comprehensive training and opportunities for personal and professional development
Regular meetings to give you the chance to meet our experts, your international colleagues and exchange best practices
Exciting tasks & responsibilities supported by our success framework
A minimum salary of €23,000 per annum (in accordance with the collective agreement) but provide a market-compliant overpayment depending on qualifications and experience .
A working environment where we are open and honest with everyone
An organisation that celebrates success with local team events and recognition awards
Attractive benefits : attractive salary plus performance bonus, 25+ days holiday, coffee, tea & other refreshments, many internal events, gym allowance and much more!
The Success Framework
Success Right Strategy + Communication + Enable Self and Others + Excellent Execution