Customer Business Manager
Vienna, Vorarlberg, Austria
vor 5 Tg.


This position is responsible within the Sales Team for the customer REWE GROUP in the grocery area. As a Customer Business Manager, you are responsible for formulating and achieving the sales goals of your accounts, your are also responsible for your entire sales budget and profitability goals and you are jointly responsible for developing the customer strategy and implementing it.

You lead or you are actively involved in cross-team projects together with the Strategic Demand Team, Finance and Logistics and you represent the company externally and internally as a professional business partner.

Customer management

  • Competent contact for trading partners
  • Continuation of a long-term, business-relevant customer relationship to ensure the status of preferred supplier in the category
  • Independent preparation of business plans on an annual basis
  • Independent preparation and management of all customer meetings, including annual meetings
  • Elaboration of all sales activities for customers
  • Coordination of sales activities with the sales force and the customer
  • Active range management in cooperation with marketing and category management
  • Focus on category development at the customer
  • Further development of the customer centricity strategy
  • Field support with the field service
  • Cross-functional internal collaboration

  • Intensive cooperation with all internal specialist departments such as marketing, service & finance, supply chain, category management (including layout projects)
  • Promotion of ATG and S&OP processes
  • Collaboration / management of internal projects such as the development of the strategic annual category plans
  • Participation in internal and external meetings

  • S&OP + ONE demand
  • Sales team and planning meetings
  • Coordination meetings with the sales force
  • Various project meetings
  • Analysis and planning activity

  • Sales forecast with review and monitoring
  • Budget forecast and control
  • Analysis of the trading environment
  • Responsibility for customer profitability
  • Qualifications

  • Bachelor / Master s degree, preferably in business with a major in Demand or Sales management or similar
  • 3-4 years of professional experience as a key account manager in the retail / consumer goods sector
  • Pronounced entrepreneurial thinking and acting as well as analytical skills
  • A high degree of independence and a focus on results
  • Strong communication, networking, and negotiation skills
  • Excellent assertiveness and perseverance
  • Fluent in German in English is a Must
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