Sales Manager (m/f/d) 38,5h/w - IKEA Customer Support Center
Wien, Austria
vor 6 Tg.

Candidate profile Who you are Candidate profile - en UK / en INTERNATIONAL As the Remote Sales Manager you will enable an easy, unique and seamless encounter whenever and wherever customers want to interact with our IKEA employees in a remote environment .

Here for you will bring the following :

  • Good knowledge of new technologies and how to use them to increase sales or add value.
  • Good knowledge of proactive and reactive sales services in a remote environment .
  • Very good knowledge of digital and remote sales techniques.
  • Very good knowledge of the contact center industry and in particular its sales function within globally managed organizations.
  • Extensive knowledge of sales mechanisms and market activity .
  • Holistic understanding of omnichannel reality and online customers behavior.
  • Ability to overview the complexity of the IKEA business and the role of the Remote Customer Meeting Point as an integrated part of the business.
  • Experience with change management in a complex business environment Key responsibilities Your responsibilities Key responsibilities - en UK / en INTERNATIONAL As Remote Sales Manager you will strengthen Remote Sales in the country by implementing and maximizing the impact of the Global Remote Sales strategy.
  • You will be responsible for implementing and adapting the sales strategy to local conditions to enable a proactive approach and practical solutions for our customers.
  • You are responsible for the achievement of business objectives and results at country level.
  • You will create new and complementary remote sales opportunities to drive growth.
  • Participate in the RCMP goal setting process at the provincial level.
  • You lead, mentor and develop the Country Sales team in the RCMP.
  • You will build and maintain strong relationships with the Sales team at Commercial and the Group Sales team to share best practices and infomation and gain sales techniques.
  • You will actively participate in regular meetings with outsourcing partners to support close collaboration. Team vision About this work area Team vision and mission - en UK / en INTERNATIONAL The Remote Customer Meeting Point .
  • Let's connect Questions and support? Let's connect! Let's connect - en UK / en INTERNATIONAL We welcome all applications and especially applications from people with disabilities as well as from people with different ethnic backgrounds.

    Please apply via our job portal and don't forget to upload your motivation letter in addition to your CV. We believe that a good and interesting motivation letter often says more than many references.

    For this position we offer an all-in salary of 4,000 EUR gross per month. Depending on experience and qualifications, an overpayment is possible.

    Please note that our selection process starts BEFORE the closing date and will be completed as soon as we have found a suitable candidate.

    Once the selection process is complete, no further applications will be considered.

    Why you will love us

    From the deep forests in Sweden, we have spread our culture and values around the world. At the heart of our offer are our beautiful home-furnishing products and solutions, made with care for our planet, reaching millions of customers.

    At the heart of our business, are our wonderful co-workers representing diversity in all dimen sions and passionate for life at home.

    We all contribute with our uniqueness and we want to grow and develop together.

    Our vision, to create a better everyday life for the many people inspires and guides us in everything we do. This is IKEA.

    What we all have in common

  • Living our values
  • Being your unique self, while respecting and including others
  • A passion for home furnishing
  • Performing & delivering while learning & developing
  • Having fun!
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