Technical Consulting Engineer Web Security
Cisco Systems
Salzburg, Austria
vor 1 Tg.
source : Just Join IT

Python (regular)

Active Directory (regular)

Linux (regular)

HTTP / HTTPS (regular)

English (advanced)


What You’ll Do

Main Responsibilities :

  • Provide technical support for Cloud Security (Web Security) to Cisco customers, partners, account teams and other internal technical support teams.
  • Work on challenging network problems which require excellent technical, analytical, troubleshooting and interpersonal skills.
  • Utilize moderate to complex laboratory setups to recreate and solve problems.
  • Collaborate across the board with colleagues locally and entire global support team.
  • Attend ongoing technical training and work on assigned projects that will improve and further develop the success of the technology.
  • Who You'll Work With

  • Cisco's Customer Experience is the focal point for resolution of customer technical issues. We are a worldwide organization of 1000+ highly skilled engineers that craft and make a positive impact on the customer experience.
  • Within today's highly connected and increasingly social world of complex and sophisticated threats, Cisco is addressing these risks by offering elite security protection.
  • You will be challenged, learn and be energized as you resolve complex technical issues in this ever-evolving landscape. Make an impact by joining the Cloud Security support team.

    Who You Are

    Minimum Qualifications :

  • Bachelor's (or Master of Science) or foreign degree equivalent in Computer Science, Computer Engineering, Electrical Engineering or related field
  • 3+ years of practical experience in configuring, supporting, and troubleshooting networks
  • Knowledge and understanding of networking : TCP / IP, network proxies, HTTP / HTTPS protocols
  • Experience with Linux / FreeBSD
  • Strong written and verbal English skills
  • Exceptional analytical and problem-solving skills, with the ability to establish and maintain confidence and take ownership of issues
  • Active listening skills, and ability to think creatively, and innovate
  • Excellent teamwork skills
  • Desired Skills :
  • Prior experience in designing, configuring, maintaining and troubleshooting Cisco Security Products, for example WSA / SMA, firewalls, IPS / IDS or similar systems
  • Experience in managing / deploying network security (ACLs, whitelisting / blacklisting)
  • Experience with VMware and Hyper-V
  • Knowledge in Microsoft Active Directory
  • Knowledge of some of programming or scripting language (Python knowledge)
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