Lab Computing Analyst-Masculin/Féminin (Open)
vor 3 Tg.

Job Title

Lab Computing Analyst-Masculin / Féminin (Open)

Job Description

In Lab IT support plus support of new instrument deployments including building SDCS documents and executing qualification scripts as required.

Detail work breakdown below :

Setup the PC

  • Communicate non-standard instrument requirements within IT special OS, networking, add-on hardware, local or NAS storage, etc.
  • Utilize the clients tools to image the PC
  • Assure that all the client default enterprise applications are installed and configured
  • Verify that the default client security settings are configured
  • Installations and configuration of the software to vendor specifications
  • Instrument Connectivity

  • Coordinate & shadow vendor application software install & configuration with vendor as required
  • Coordinate network & instrument connectivity, including computer node name, addition to AD policy group for instruments, resource account, share access, mounting of appropriate department shares
  • Provide connectivity to / for any Label printers and other printers as required, internal services or servers
  • Add computer to Instrument Support inventory for future upgrades / tech refreshes, including logging any exceptions to standard hardware / OS builds
  • Add software to licensing inventory for future upgrades, and including any off-instrument licenses purchased
  • Configure any backups
  • Capture image of final configuration
  • Execute IT IQ / OQ or PQ scripts as required

    Software upgrades

    Assist in assessment, planning, and deployment of upgrades, including :

  • Upgrade of lab systems related to applications or IT infrastructure
  • Custom solutions or enhancements for lab functions, including software or utility development.
  • Delivery of Data Integrity assessment services outside of the realm of standard IT Operating System related security responsibilities.
  • Custom solutions or enhancements for lab functions, including software or utility development.
  • Break-Fix

    Operational support of instrument adjacent IT systems, including :

  • Resolution of day-to-day issues
  • Adherence to established service level agreements (SLA)
  • Assist in relocation
  • Execute IT responsibilities as required by SOP TO SOP 867, including :

  • Consult with application vendor to establish where certain data and metadata objects are stored (main data, audit trail, methods, reports, templates, etc.)
  • Work with vendors to resolve in application issues / deficiencies that are IT related, such as backup mechanisms, instrument communications, in application failures, conflicts with Antivirus, group policies, etc.
  • Setup proper backup strategies for the data objects identified.
  • Use various IT tools such as windows permissions, active directory, and group policies to assure data objects are secure and adhere to data integrity TO SOP-0484.
  • If it is not possible, identify those risks and report to project team.

  • First time provisioning of a new computer setup including joining to domain. Subsequent support provisioning will be performed by Site IT atthe applicable sites.
  • Build and deploy computers for instruments and set up on the Shire Network. Work with infrastructure teams that build server architecture for client / server applications.
  • Installations / re-installation of applications on client / server applications or in break / fix situations where vendor allows.
  • Author System Design and Configuration Specifications (SDCS) that document all IT related design and app configuration elements.
  • Author and execute Installation Qualifications (IQ) and Backup and Restore Qualification.
  • Authoring of System Administration SOP
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