Job Location : Austria, Vienna
Consumer and Sensory Insights (CSI) is a key contributor to the success of Firmenich solutions and ultimately to the creation of tasteful products that delight consumers and create positive emotions.
This role will manage a portfolio of Consumer and Sensory Insights projects in support of creative teams, business teams and clients to drive Firmenich business objectives.
This position supports the European region and has a key focus on Savoury, but may extend to other categories as business conditions require.
Key Responsibilities :
Support EUR key projects by recommending and applying appropriate Consumer and Sensory Insights (CSI) methodologies, working closely with the EUR CSI team and the business teams (marketing, technical, creation, sales)
Execute Consumer and Sensory research studies, including design, execution, analysis using relevant visuals and statistical models, and reporting of results
Partner with business teams to create and deliver strategic projects aligned with client needs
Build efficient partnerships with the EUR business teams to collaboratively deliver winning Taste & Beyond solutions
Communicate clear insights to internal and external clients; develop network relationships with junior and mid-level CSI counterparts at clients
Ensure continuous improvement of Firmenich CSI tools & approaches by developing productive networking with CSI counterparts internally (global and regional) and externally.
We value :
Master’s degree or equivalent in Food Science with a minimum of 5 years confirmed experience in a similar role from FMCG, F&F House, Market Research Industry
Prior experience in interacting with external agencies (Consumer and Sensory)
Expertise in a wide range of Consumer Research techniques :
Specific knowledge of Standard Sensory Methods (DA, DISCRIM), as well as Advanced Sensory Methods (FCP, Napping, )
Specific knowledge of Consumer Research Methods, particularly Consumer Product & Concept Testing (CLT, HUT), Qualitative Research.
Advanced Methods is a plus (Drivers of Liking, Conjoint, Turf, DoE)
Solid knowledge of statistical methods as applied to sensory testing and consumer research; experience with key software such as XLSTAT, SensoMineR
Soft skills : team-oriented, solution-oriented, ability to manage projects creatively, ability to communicate clearly and efficiently
We offer :
A chance to become part of an experienced team who is growing and embracing innovation and new approaches
The chance to work with a variety of brands & companies across Savoury categories, contributing strongly to the development of alternative diets using a large variety of protein sources
A global and diverse working environment in a highly dynamic and multicultural company