Jimmy Choo is an iconic luxury lifestyle brand with more than 150 stores in 32 countries. The brand traces its roots to a bespoke shoemaker named Jimmy Choo who catered to the global jet set, including Princess Diana.
Today, we encompass a complete luxury lifestyle brand. Women’s shoes remain the core of the product offer, alongside handbags, small leather goods, scarves, sunglasses, eyewear, belts, fragrance and men’s shoes.
Pierre Denis was appointed Chief Executive Officer in July 2012 and the creative direction is overseen by Sandra Choi. Together, they share a vision to create one of the world’s most treasured luxury brands.
Sales Associate (m / w) 8.50 hours / week To support our continued growth and development we are currently recruiting for a Part Time Sales Associate to join the Jimmy Choo team.
Main responsibilities include :
Providing exceptional standards of customer service surpassing customer expectations at every opportunity by following our Selling Ceremony
Demonstrating and reflecting the glamorous, luxury lifestyle image of Jimmy Choo through customer service, attitude, personal grooming, dress code and behaviour
Developing a detailed knowledge of the product including construction, materials, care and design in order to provide exceptional and knowledgeable customer service
Building, developing and maintaining your own client database ensuring customer loyalty
Resolving customer complaints successfully by investigating problems, developing solutions and making appropriate recommendations to the store management
Playing and active role in replenishing stock according to company procedures. Maintaining effective stock controls to ensure continued stock supply and ensure stock record accuracy.
Participating and supporting the team in stock takes
Attending and participating in all store meetings and training events ensuring good communication is maintained. Participating in, and representing Jimmy Choo during promotional events and activities and assisting with local marketing outreach
Actively ensuring merchandise presentation reflect VM standards and general tidiness and cleanliness of the boutique at all times
Contributing ideas and suggestions to the team in order to achieve improvements in all aspects of the boutique performance
Demonstrating a constant awareness and actively striving to achieve key performance indicators in order to increase boutique performance and reach individual and store targets
Actively implementing and following our required procedures, standards and policies as outlined in Retail Excellence and as communicated by the Company
Communicating all potential Health and Safety issues to the Store Manager and complies with Jimmy Choo Safety and Security procedures Competencies and Experience Required
Demonstrable success as a sales consultant with a recognised luxury brand and a proven track record of outstanding sales performance.
Demonstrable sales skills
Excellent communication skills both written and verbal in English.Chinese speaker is a plus
Knowledge and understanding of the luxury market, customer service and fashion
Successfully able to handle multiple demands and competing priorities
Seeks opportunities to be proactive and pre-empt client needs CVs and cover letters have to be sent in english Due to the level of applications, only successful candidates will be contacted.
By applying for this role you agree to the business retaining your CV / Cover Letter until such time that our recruitment and on boarding process is complete.
In connection with your application, we have to process your personal data. We will use this data for recruitment purposes only.
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