German Customer Service Representative (M/F) (Relocation to Lisbon)
ADECCO RECURSOS HUMANOS
Vienna, Austria
vor 1 Tg.
source : Europe Language Jobs

Description

Adecco Human Resources is currently searching and hiring applicants fluent in German and English for a role of German Customer Service Representative for its client company in Lisbon.

  • Answer customers questions over email and live chat in a professional and efficient manner;
  • Maintain SLAs and CSat rates;
  • Troubleshoot and solve issues relating to both hardware and software;
  • Guide customers on how to most effectively use the tools and technology;
  • Act as an advocate for our customers, escalating issues where necessary;
  • Provide insight on how to improve the support experience for our customers.

    Requirements

  • Be proficient in German and English;
  • Experience working in a fast-paced support environment;
  • Experience in Customer Service is a plus.

    Offer

  • Competitive Salary package;
  • Initial and continuous training;
  • Signature Bonus paid in 3 different instances;
  • Home-office environment.

    Schedule : From Monday to Sunday.

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