ITALIAN Speakers to start 26th JULY!
Spoton Connections
Malta
vor 10 Std.
source : JobsFactor

Responsibilities :

  • Provide friendly and efficient service
  • Be the first point of contact to handle and resolve customer issues
  • Respond professionally to inbound phone calls and emails
  • Identify and escalate issues appropriately
  • Compose thoughtful and accurate messages or customize prepared responses to customer emails
  • Research information and troubleshoot problems using available resources
  • Arbitrate in situations between users
  • Monitor and control numerous concurrent tasks in tandem
  • Proactively and independently work to meet targets & goals
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