Inhouse CRM/Microsoft Dynamics 365 Manager SWARCO Group (m/f/d)
SWARCO
Wattens, Austria
vor 1 Tg.

Your Challenge

  • Strategic further development of the MS-D 365 environment / architecture in the role of a Solution Manager for the SWARCO Group incl.
  • administrative responsibility (governance, roadmap & reporting)

  • E2E business process and MS-D 365 consulting for our subsidiaries with the focus on Sales as well as Customer Service / Field Service
  • Active co-design, documentation, implementation and optimization of the corresponding E2E business processes in close coordination and connection to the ERP / SAP system
  • Ongoing project management and coordination within the scope of the international MS-D 365 rollouts
  • Coordination and cooperation with external service providers including Microsoft as well as across teams within Group IT
  • Interface function between the business departments and external service providers
  • Your Profile

  • Completed studies (University / FH) with a focus on business informatics / business process management / BWL / o.ö. or several years of CRM system and process experience
  • Experience in system architecture and technical design
  • Practical knowledge with MS-D 365 agile development methods is of advantage
  • Understanding of operational processes and interrelationships with a focus on sales and customer service / field service
  • Experience in the support and transport management is of advantage
  • Analytical and structured personality
  • High customer and service orientation
  • Very good English skills
  • Communicative personality as well as high team, goal and solution orientation
  • Your Benefit

  • Unique team spirit and friendly corporate culture
  • Plenty of room for personal growth and responsibility that enables you to grow with SWARCO
  • The opportunity to gain or deepen international project management experience
  • Flexible working hours
  • Pool cars for private use if available during the week-end
  • Food allowance, fruits, coffee, tea, soft drinks, sweets
  • Employee events
  • Health promotion
  • We offer a very attractive and performance-related salary, which is based on your qualifications and professional experience.

    This is significantly higher than the collective agreement for employees and apprentices in commercial enterprises in Austria.

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