Spanish Sales Officer
Spoton Connections
Malta
vor 4 Tg.
source : JobsFactor

The Sales Officer will report directly to the Sales Team Leader and will be part of a team that is responsible of handling sales, customer on-boarding and document verification of a loan portfolio.

  • Actively seeking new sales by executing appointed strategies and instructions;
  • Adhering to the team’s sales targets and deadlines;
  • Collaborate with the Sales team members to constantly improve process efficiency and overall results;
  • Customer on-boarding and verification of documents as per the Bank’s Policies and Operational Procedures;
  • Understand thoroughly the company’s products whilst ensuring that customers are always presented accurate information;
  • Responding to any customer queries via email, sms and phone;
  • Provide an excellent customer experience;
  • Work closely with other departments, especially Payments and Collections, in order to ensure transparent and efficient interaction;
  • Ensure adherence to the company’s Code of Ethics and related policies;
  • Involvement in production of Sales reports;
  • Involvement in training and mentoring of other team members
  • Assist in documentation of the team’s Operational Procedures;
  • Providing ideas and suggesting ways for the improvement of operational systems, processes and procedures;
  • Execute ad hoc tasks as may be requested by the team leader.
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