For our European headquarters in Innsbruck we are currently looking for aPAGE-BREAKPAGE-BREAKDTC System's Specialist (m / f / d)PAGE-BREAKPAGE-BREAKReporting to the DTC Operations Manager,Â you will be responsible for allÂ store business systems, processes, and operational communications for Burton's European Flagship, Outlet and Partner stores as well as being the regional omnichannel lead between these stores and regional ecommerce.
This position supports Store Teams, IT, Finance, Ecommerce and Inventory Allocation / Management Teams as well as third-party technology providers with a focus on helping our stores and website to deliver exceptional omnichannel consumer experience.
This person will oversee the initial implementation of new Brick & Mortar retail and omnichannel systems as well as manage the day to day use of all existing ones and will closely work together with the Global DTC Operations team.
Mortar technology, systems, and hardware including the Retail PRO Point of Sale Systems, the Omni-Channel Dashboard and Operations (Buy Online, Ship From Store, etc.
Mortar and E-Commerce such as the Burton Loyalty Program, Ship-From-Store, Endless Aisle, Buy Online Pick Up In Store, Return In Store etc.
PAGE-BREAKPOINTER-MARK Main point of contact for European stores regarding all store operational procedures and business system functionality.
PAGE-BREAKPOINTER-MARK Work with 3rdÂ party business system vendors to manage all store accounts, troubleshoot and resolve system issues, and implement upgrades.
PAGE-BREAKPOINTER-MARK Responsible for all operational communication to Brick & Mortar store teams and general management of all store operation questionsPAGE-BREAKPOINTER-MARK Work with regional Retail Manager and DTC Operations Manager to train store teams as well as develop and maintain system's knowledge and excellence in all storesPAGE-BREAKPAGE-BREAKWHAT SHOULD YOU BRING WITH YOU?
PAGE-BREAKPAGE-BREAKPOINTER-MARK Bachelor or Master's degree in economics, operations management or similarPAGE-BREAKPOINTER-MARK Previous operations management and / or retail management experiencePAGE-BREAKPOINTER-MARK Comfortability understanding and communicating retail store technology and workflowsPAGE-BREAKPOINTER-MARK Strong problem-solving and analytical skills, as well as excellent project management skillsPAGE-BREAKPOINTER-MARK Strong Excel skills and aptitude with numbersPAGE-BREAKPOINTER-MARK Ability to manage time and workload effectively with flexibility to shift focus / prioritiesPAGE-BREAKPOINTER-MARK Excellent written and verbal communication skillsPAGE-BREAKPOINTER-MARK Charismatic team player motivated to work cross functionallyPAGE-BREAKPAGE-BREAKWHAT'S IN IT FOR YOU?
PAGE-BREAKPAGE-BREAKPOINTER-MARK A strategic position at the global market leader in the snowboard & snowboard lifestyle industryPAGE-BREAKPOINTER-MARK Very good team spirit, flat hierarchies, shared outdoor activitiesPAGE-BREAKPOINTER-MARK Working as part of a multinational team, located in the heart of the AlpsPAGE-BREAKPOINTER-MARK Competitive, rewarding compensation package, depending on your qualifications and experienceÂ min.
grossÂ â? 35.000 p.a.PAGE-BREAKPAGE-BREAKAre you the right candidate? Send us your application and join the Burton Family!PAGE-BREAKPAGE-BREAKÂ