TourRadar is a venture-backed marketplace disrupting a $50 billion industry. Revolutionising how multi-day tours are compared and purchased, we provide travellers with a trusted online marketplace to find and book life-
enriching experiences worldwide. Traditionally, these types of experiences have been predominantly serviced offline by brick and mortar travel agents, but we recognise that it's time to move this industry online and capture global market share through digital reach.
With over 40 different nationalities in our team and offices spread across Europe, North America and Australia, we work to deliver the best possible service and tour booking experience to our customers.
Launched in 2010, we proudly produce everything in-house thanks to our exceptional internal talent and are now scaling our Product Management team.
We are currently looking for a Director of Data Science & Analytics, reporting to our COO.
Core responsibilities :
Conceptualize and implement the vision and roadmap for Data Science & Analytics at TourRadar globally
Heavy focus on leading, hiring and scaling a world-class team of data scientists and business intelligence analysts
Perform analytic deep dives to drive business insights and influence strategic decisions across all departments
Leverage machine learning and data science to drive high-impact, consumer-facing solutions for all parts of TourRadar
Build a global analytics prioritization roadmap and define global resource allocation across departments to integrate data into day-
to-day business to ensure it drives the correct decision-making
Align with tech and data infrastructure leadership teams to ensure data quality, consistency, and analytics to create relevant models and critical metrics for all departments
Provide standards / guidelines / best practices as well as drive all analytics efforts conducted by data scientists and data analysts across the company
Design and effectively communicate the output of complex data science models to non-data science consumers to interact, explore, and make business decisions
Define and setup democratization of data across the company and providing self-service analytical capabilities via class-
leading data visualization / exploration tools (i.e. Power BI, Tableau, Looker, Shiny, D3)
Create and maintain talent pipelines via partnerships with key academic institutions that can provide talented profiles to successfully deliver against the competencies and behaviors of the BI & Analytics team
Research & development on how to improve customers’ experience, by using our vast amount of data
What we're looking for :
Extensive experience leading Data Science and Analysts teams within a high-tech, e-commerce or marketplace company
2+ years of experience leading teams
Experience with a broad range of analytic, statistical, and machine learning techniques; understanding of when to invoke various techniques to solve specific problems as well as drive predictive and prescriptive capabilities (i.
e. Machine Learning, Deep Learning, NLP, AI)
Strong people leadership skills; ability to hire and develop high performing talent in analytics, data science, and data engineering
Strong verbal and written communication skills; ability to engage effectively with a broad range of audiences including senior business leaders, other senior analytics leaders, and highly technical talent
Strong understanding of data landscape as well as setting up data harmonization of internal and external data in an accessible and secure environment (i.
e. Hadoop, Hive, Spark, Kafka, SQL), cloud infrastructure (i.e. AWS, Google Cloud), Big Data platforms (i.e. Redshift, NoSQL, MongoDB) and engineering (ie. R, Python, Java)
Ability to work effectively in a globally dispersed organization, requiring a high level of customer focus
Experience with multiple database technologies (Relational, NoSQL, Columnar Storage etc.)
Strategic mindset, able to build and communicate vision for the function
Strong attention to detail
Perks & Benefits :
Progress : The excitement & stability of working for a rapidly scaling, Series C funded startup, including Silicon Valley investors.
Ownership & Impact : An environment where individual ownership of your career goals & projects means you can directly grow the TourRadar business.
The opportunity to grow personally & professionally is limitless, for those willing to work hard.
Free Travel : Generous travel credits are provided to experience multi-day tours around the world, updated annually to keep you travelling.
International Office-Exchange is also a possibility, to work & learn from your colleagues in TourRadar offices in Brisbane or Toronto.
Awesome Office : Work in our expansive, casual office, right in the heart of Vienna’s 1st district. Including a private BBQ terrace, free snacks and drinks, office foosball, games and wellness activities.
All in a dog-friendly environment that encourages collaboration and connection amongst teams.
Location : Vienna is a thriving startup hub, with ample opportunities to grow your network and enjoy the benefits of a city ranked #1 for Quality of Living for 10 years running.
Affordable for families and young professionals, filled with nature parks, a lively restaurant foodie scene and plenty of street art, events and rolling vineyards to visit on your weekends.
Diversity : An international work environment with more than 40 nationalities, with English as the official working language, but many more overheard in the hallways!