Technical Support Representative
Innsbruck / Vienna, Austria
Come Join Our Passionate Team! At Barracuda, we make the world a safer place. We believe every business deserves access to cloud-enabled, enterprise-grade security solutions that are easy to buy, deploy, and use.
We protect email, networks, data and applications with innovative solutions that grow and adapt with our customers’ journey.
More than 220,000 organizations worldwide trust Barracuda to protect them in ways they may not even know they are at risk so they can focus on taking their business to the next level.
Barracuda Networks is currently looking for highly motivated and excited computer and networking technicians, to provide quality support of our superb networking and security products.
This role will be an entry-level front-line facing position where you will understand, document, and troubleshoot the customers' product support issues over email, phone, and chat mediums.
This position will work within a team and will report into a Tech Support Manager.
What you’ll be working on
What you bring to the role
What you’ll get from us
The minimum gross salary for this position is EUR 34.000,00 (can be higher depending on your qualifications).