Customer Care Manager (m/f/x)
BREADHUNTER e.U. - International Executive Search
Wien, 9, at
vor 4 Tg.

Job Description

Our client is an international, innovative consumer electronic company, with a great history.

For the Vienna office, we are looking for a Customer Care Manager (m / f / x) working in a international team.

Your Tasks

  • Responding to customer inquiries and claims.
  • Keeping records of customer interactions, comments, and complaints.
  • Following service partners response and repair time.
  • Keeping records of spare parts, returned, repaired, and swapped devices.
  • Supporting sales teams in technical approvals on a country level outside Europe.
  • Supporting the technical team in product validation and testing as needed.
  • You convince us by

  • Experience in customer care and aftersales.
  • Technical knowledge in Consumer Electronic Goods in particular TV Sets
  • Knowledge in type approval and / or product testing.
  • Strong communication and negotiation skills
  • Very good language skills in German and English (any other language is an advantage)
  • Knowledge and experience in logistic would be a benefit
  • Your Benefits :

  • Working in an international environment with flat hierarchies
  • Independent duties within a collegial, innovative team
  • An interesting and varied field of activities
  • The opportunity to contribute your own ideas and design proposals in an international environment
  • The annual salary range of this position is between 60.000 and 70.000 € depending on your experience and skills + bonus on performance.

    We are happy to receive your application via our application platform.

    BREADHUNTER e.U. - Int. Executive Search

    Austrian Partner of InHuntWorld Oy

    Mr. Thomas Zahlten

    Wiedner Hauptstrasse 65

    A-1040 Wien

    Tel. : +43 677 63083368

    eMail. : office breadhuntergroup.com

    www.breadhuntergroup.com

    Requirements

    You convince us by Experience in customer care and aftersales. Technical knowledge in Consumer Electronic Goods in particular TV Sets Knowledge in type approval and / or product testing.

    Strong communication and negotiation skills Very good language skills in German and English (any other language is an advantage) Knowledge and experience in logistic would be a benefit Flexibility

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