ERP Specialist
Vienna, Austria
vor 6 Tg.

ERP Specialist (Finance)(P3)-(2020 / 0409 (014492))


MTIT-AIPS Management SectionDuration in Months : 36Probation Period : 1 Year


TheDepartment of Management (MT) provides a platform of services’ that serves asa foundation for the successful delivery of the IAEA’s scientific and technicalprogrammes.

Its mission statement is as follows : MT is a partner and abusiness enabler that champions change and efficiency, leveraging a commonpurpose .

Thus, among other support activities, it assists a scientific managerin recruiting the right expert, helps a technical officer coordinate thepurchase of radiation equipment, and ensures that all Board documents aretranslated and distributed on a timely basis to Member States.

The Division of Information Technology provides support to the IAEA in thefield of information and communication technology (ICT), including informationsystems for technical programmes and management.

It is responsible forplanning, developing and implementing an ICT strategy, for setting andenforcing common ICT standards throughout the Secretariat and for managingcentral ICT services.

The IAEA's ICT infrastructure comprises state of the arthardware and software platforms in a partially decentralized environment.

TheDivision has implemented an IT service management model based on ITIL (ITInfrastructure Library) and Prince2 (Projects in a Controlled Environment) bestpractices.

The IAEA's Enterprise Resource Planning (ERP) system, known as the Agency-wideInformation System for Programme Support (AIPS), was implemented in amulti-phased phased approach beginning in 2011 and completing in 2017.

AIPSprovides a single, fully-integrated solution that standardizes and improvesefficiency of business processes by leveraging the Oracle ERP suite ofproducts.

AIPS encompasses 8 business domains : finance, procurement, programmeand project management, planning and budgeting, human resources and payroll,contacts, travel and events management.

The AIPS Management Section (AMS)within the Division of Information Technology manages the operations,maintenance, improvements, and support for the AIPS system in collaborationwith business process owners.

The AMS Section consists of approximately 20staff members and is led by a Section Head, who reports to the Director ofInformation Technology / CIO.


TheERP Specialist (Finance) is member of the AIPS Management Section (AMS) andreports to the AMS Section Head. She / he provides advice on, applies technicalknowledge to, and provides different domains (finance, grants accounting)functional support to the delivery of IT services aimed at supporting theIAEA's Enterprise Resource Planning (ERP) system known as AIPS (Agency-wideInformation System for Programme Support).


  • TheERP Specialist (Finance) is : a technical / functional knowledge expert, applyingknowledge of Oracle modules in different AIPS areas (finance, grantsaccounting, SWIFT) within the scope of the project and the correspondingbusiness processes;
  • a level 2 support agent, addressing issues and requests notresolved by the first level staff and providing expert guidance on AIPSapplication, develops or modifies the application code to support ChangeRequests and / or issue resolutions.

    The knowledge is applied to manage andresolve incidents and problems as well as design and implement changes relatedto the above areas of the AIPS system.

    Functions / Key Results Expected

    Provide technical / functional application and business expertise tosupport end users in the different areas like : Finance (including Payables,Receivables, Treasury, Cash Management, General Ledger, Payments, andSub-ledger Accounting), Oracle Grants Accounting, SWIFT interfaces.

    Handle and provide solutions for incidents and application service requests andidentify business process improvement opportunities.

    Participate in the implementation of change requests (analysis and configurationand / or coding of new features, new RIC EFW components, configuration settings,modifications to existing features).

    Maintain the configuration of live ERP modules in the areas Finance (GL, AP,AR), Oracle Grants Accounting, SWIFT dashboard.

    Actively participate in testing to validate if the implemented features meetsrequirements.

    Provide AIPS Application Level 2 as needed.

    Document technical and functional requirements to support application changerequests.

    Contribute to the development and implementation of user support and trainingmodules and manuals.

    Competenciesand Expertise


    Planning and Organizing

    Plans and organizes his / her own work in support of achieving the team or Section’s priorities. Takes into account potential changes and proposes contingency plans.


    Communicates orally and in writing in a clear, concise and impartial manner. Takes time to listen to and understand the perspectives of others and proposes solutions.

    Achieving Results

    Takes initiative in defining realistic outputs and clarifying roles, responsibilities and expected results in the context of the Department / Division’s programme.

    Evaluates his / her results realistically, drawing conclusions from lessons learned.


    Actively contributes to achieving team results. Supports team decisions.


    Client orientation

    Helps clients to analyse their needs. Seeks to understand service needs from the client’s perspective and ensure that the client’s standards are met.

    Commitment to continuous process improvement

    Plans and executes activities in the context of quality and risk management and identifies opportunities for process, system and structural improvement, as well as improving current practices.

    Analyses processes and procedures, and proposes improvements.

    Technical / scientific credibility

    Ensures that work is in compliance with internationally accepted professional standards and scientific methods. Provides scientifically / technically accepted information that is credible and reliable.


    Expertise Description

    Information Technology - Oracle

    Information Technology - Oracle Oracle Financials

    Mastery of Oracle Financials and ability to implement and provide post go-life support in Release 12.

    Information Technology - Oracle

    Information Technology - Oracle Oracle General Ledger

    Mastery of Oracle General Ledger and ability to implement and provide post go-life support in Release 12.

    Information Technology - Oracle

    Information Technology - Oracle Oracle Integration Technologies

    Mastery of Oracle Integration Technology Interfaces.

    Information Technology - Oracle

    Oracle Accounts Payables

    Mastery of Oracle Account Payables and ability to implement and provide post go-life support in Release 12.

    Information Technology - Oracle

    Oracle Accounts Receivable

    Mastery of Oracle Account Receivables and ability to implement and provide post go-life support in Release 12.

    Information Technology - Oracle

    Oracle Cash Management

    Mastery of Oracle Cash Management and ability to implement and provide post go-life support in Release 12.


    Expertise Description

    Information Technology - Oracle

    Oracle Developer Tools (SQL / PLSQL / Forms / Reports / WF)

    Knowledge in design, development, deployment and operations of Oracle E-Business Suite, preferably release R12.

    Information Technology - Oracle

    Oracle EPM (Hyperion)

    Knowledge of the implementation and post go-live support in Hyperion 11.1.2.* and / or Cloud.

    Information Technology - Oracle

    Oracle Technical - Data Integrator

    Knowledge of the implementation and post go-live support in Oracle Data Integrator.

    Qualifications,Experience and Language skills

    Universitydegree in Accounting, Business Administration, Finance or InformationTechnology.

    A minimum of five (5) years of progressively responsibleexperience in working with the design of implementation and post go-livesupport for an enterprise scale solution based on Oracle E-Business Suite,preferably R12, with specialization in Finance (GL, AP, AR, Cash Management,.

  • and Grants Accounting modules.
  • Ability to troubleshoot complex issues, test system patches and conductregression tests on Oracle R12.

    Ability to communicate with users, capture requirements and document processes.

    Familiarity with Oracle Data Integrator (ODI) is highly desirable.

    Familiarity with Oracle Hyperion or EPBCS is highly desirable.

    Familiarity with IPSAS and other accounting standards is highly desirable.

    Familiarity with ITIL is highly desirable.

    Excellent oral and written command of English and English. Knowledge of otherofficial IAEA languages (Arabic, Chinese, French, Russian and Spanish) is anasset.


  • TheIAEA offers an attractive remuneration package including a tax-free annual netbase salary starting at US $60962 (subject to mandatory deductions forpension contributions and health insurance), a variable postadjustment which currently amounts to US $ 30908 *, dependencybenefits, rentalsubsidy, educationgrant, relocationand repatriationexpenses;
  • 6 weeks' annual vacation, homeleave, pensionplan and healthinsurance

    Applications from qualified women and candidates from developing countriesare encouraged

    Applicants should be aware that IAEA staff members are international civilservants and may not accept instructions from any other authority.

    The IAEA iscommitted to applying the highest ethical standards in carrying out itsmandate. As part of the United Nations common system, the IAEA subscribes tothe following core ethical standards (or values) : Integrity, Professionalismand Respect fordiversity.

    Staff members may be assigned to any location. The IAEA retainsthe discretion not to make any appointment to this vacancy, to make an appointmentat a lower grade or with a different contract type, or to make an appointmentwith a modified job description or for shorter duration than indicated above.

    Testing may be part of the recruitment process

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