Customer Service with Native Level of German (Relocation to Barcelona)
Talent Search People - Native Speakers
Graz, Austria
vor 1 Tg.
source : Europe Language Jobs

Description

Do you have a native level of German? Are you based in Barcelona? Are you interested in a full-time job located in El Vallés ?

Do you have previous experience in customer service, administration or logistics? Then this is your chance to work in a multinational organisation with a positive working environment!

Our client is an American company of the industrial sector, present worldwide and providing highly technological solutions of air filtering.

They are building up their new center, heavily investing in structures and multilingual talent.

The successful candidate for this position will need excellent communication and problem-solving skills, attention to details, ability to multi-task, flexibility and be a team player.

As a Customer Service Representative your key responsibilities will be :

You will handle customers’ purchasing orders, by using a mix of different technologies and processes, and ensure effective service and administrative support for the assigned customers, following compliancy regulations.

You will provide delivery commitment to customers and follow-up on order activity, to alert customer and sales team in case of discrepancies

You will perform Inbound and outbound communication with our customers / suppliers and within the organisation

You will provide necessary shipping and quality documentation to facilitate shipments and collections of the goods

You will handle new customer and supplier requests creation, and local purchasing tasks, manage invoice creation and corrections and return of the material activities

You will escalate customer complaints across several communication channels

Requirements

You are the person we are looking for if :

You have higher education or bachelor’s degree with administrative and / or commercial orientation or equal through experience

You have a Native level of German and an Advanced level of English

You have at least 1 or 2 years’ experience in administration / customer service / logistics

You have working knowledge of MS Office packages and Oracle R12. Knowledge WorkDay, E-commerce, web-portals and EDI is an asset

You are available to start on September 13th

What we offer :

A permanent full-time job of 40 hours per week

WFH policy to be applied; after 3 months of trial period

Schedule : 8 17h (1h flexibility), from Monday to Friday

Training and internal growth opportunities

Shuttle from FCG and RENFE to the organisation

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