IT Helpdesk Agent
vor 1 Tg.

If you would like to gain first professional experience in IT and enjoy supporting people, join our talented Infrastructure Team on a part-time basis (20 hours per week).

In this entry-level role, you will be the first point of contact for all IT-related topics and support Runtastic team members in solving emerging IT issues.

You’ll contribute by :

  • Being in contact with our employees via our central service desk and handling as well as coordinating incoming requests
  • Providing first level support for our employee hardware and general internal tools (such as G-Suite, GLPI, Jira, Confluence and VPN)
  • Ensuring that our hardware and internal tools are set for a smooth workflow
  • Taking care of IT equipment orders, repairs and inventory management
  • What makes you the right match :

  • Excellent English and communication skills with a passion for people and delivering high-quality support services
  • Technical affinity as well as an interest in working with various IT systems (Mac, Microsoft and Linux)
  • Empathetic, proactive and solution-oriented mindset
  • Outstanding problem solving ability and willingness to learn
  • Valid work permit for Austria
  • About Runtastic :

  • Brand new offices with plenty of space for creativity and informal meetings
  • Working café, terrace, and a play zone with table soccer for the well-deserved breaks
  • Ongoing company parties and sponsored team events
  • Quarterly "days of new ideas" (DONI) to try out new concepts & work with a variety of team members
  • Holistic health package including subsidized massages, free psychological support, and health screenings
  • Free fitness activities like running and yoga, free gym access, as well as a calisthenics park on the rooftop terrace in Linz
  • Budget for participating in sports events
  • Fresh fruit and vegetables, healthy snacks, ice cream, and beverages all day long
  • All-team breakfast, provided by the company, every 2 weeks
  • Visa sponsorship (incl. assistance from our in-house experts) and relocation package
  • And here’s the fine print : Our salary range starts at EUR 30,100 based on full-time gross per year. Your actual offer depends on your skill set and experience.

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