Sales Store Manager
Vienna, Austria
vor 17 Std.

We at myPOS believe that all businesses and entrepreneurs should be able to leverage the power of card payments and modern technology to grow and thrive.

We are dedicated to providing innovative, affordable and smart payment solutions which enable businesses of all types and sizes to accept payments.

Over 80,000 clients in various European countries trusted us and we have strong team of dedicated professionals to create the future of payments.

So, do you want to be a part of this future and take the next step in your career? If so, join our team at myPOS as a Sales Store Manager

Contract : Permanent 35 hours a week.

Key Objectives :

  • Developing store strategies to raise customers’ pool, expand store traffic and optimize profitability
  • Meeting sales goals by training, motivating, mentoring and providing feedback to store staff
  • Ensuring high levels of customers satisfaction through excellent service
  • We are looking for a results driven retail store manager to be responsible for the overall store management. The successful candidate will be able to enhance customer satisfaction, meet sales and profitability goals and manage staff effectively.

    We are looking for candidates with experience in financial planning, employee recruitment, and retail management. Store manager responsibilities will include supervising assistant store managers.

    Key Tasks :

  • Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability
  • Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
  • Ensure high levels of customers satisfaction through excellent service
  • Complete store administration and ensure compliance with policies and procedures
  • Maintain outstanding store condition and visual merchandising standards
  • Report on buying trends, customer needs, profits etc
  • Propose innovative ideas to increase market share
  • Conduct personnel performance appraisals to assess training needs and build career paths
  • Deal with all issues that arise from staff or customers (complaints, grievances etc)
  • Be a shining example of well behavior and high performance
  • Additional store manager duties as needed
  • Managing the rota, supervisor and store assistants
  • Managing stock and conducting inventories and audits as required
  • Managing and motivating a team to increase sales and ensure efficiency
  • Managing stock levels and making key decisions about stock control
  • Analysing sales figures and forecasting future sales
  • Analysing and interpreting trends to facilitate planning
  • Using information technology to record sales figures, analyse data and forward plan
  • Dealing with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews
  • Providing or organising training and development
  • Ensuring standards for quality, customer service and health and safety are met
  • Resolving health and safety, legal and security issues
  • Responding to customer complaints and comments
  • Organising special promotions, displays and events
  • Attending and chairing meetings
  • Updating colleagues on business performance, new initiatives and other pertinent issues
  • Touring the sales floor regularly, talking to colleagues and customers and identifying or resolving urgent issues
  • Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what competitors are doing
  • Initiating changes to improve the business, e.g. Revising opening hours to ensure the store can compete effectively in the local market
  • Dealing with sales, as and when required.
  • Requirements :

  • Proven successful experience as a retail manager
  • Powerful leading skills and business orientation
  • Customer management skills
  • Strong organizational skills
  • Good communication and interpersonal skills
  • BS degree in Business Administration or relevant field Desirable
  • Responsible for : This a team based in a store

    Reporting to : The Sales Director

    Travel required : none required

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