Why join us
Want to inspire customers with the best railway’s tourist routes?
Then come join our dynamic multilingual teams in Lisbon. You will grow with us in a global company that puts its people at the heart.
We are looking for Booking Advisor s to provide stellar customer experience. You will be managing booking travels and guiding customers to enjoy the best of Europe.
And on top of that, you’ll have the unique opportunity to develop valuable technical skills while gaining a privileged view and know-how inside the railway industry specialized in tourist routes.
Your mission at Webhelp
At Webhelp, your contribution will make a difference in the business of our clients and the life of their customers. You will be the main brand ambassador of our client, crucially contributing to the improvement of our railway’s travelling experience.
Your mission is to create enthusiasm around our clients’ services and solve with precision and efficiency emerging issues that customers may face.
You will ensure excellent service standards and maintain high customer satisfaction while enjoying every day on the job.
What you will be doing at Webhelp
As a Booking Advisor , you will :
What we are looking for
Your natural talent for helping people and ability to think on your feet will get you far in your journey with us. You are customer-orientated and can adapt seamlessly to different types of people.
Likewise, it is important that you can multitask, prioritize, and manage time effectively.
We’ll be a great match if you :
You appreciate our values of recognition , integrity , unity , commitment , and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.
Please note that non-EU residents must have a valid Portuguese work permit to be considered for employment.
What we offer
Note : *Due to our contingency plan regarding COVID-19, you may be expected to work from home for a limited time.
Who we are
Webhelp is a French multinational BPO company that is making business more human for the world’s most exciting brands. By choosing Webhelp, you will be part of a family of over 95,000 game-changers from more than 190 locations in 51 countries.
Join us at Webhelp Portugal and you will have the opportunity to be part of a multicultural team, a fast-paced environment, and a diverse pool of engaging projects with some of the most progressive B2C and B2B brands worldwide.
If this sounds like you, join us!
Webhelp Portugal is an equal opportunity employer.
Webhelp considers diversity as a fundamental resource and it offers everyone access to employment opportunities, regardless of their gender, age, religion, ethnicity, or any other classification protected by applicable national laws.