Telesales Team Leader
Viva Wallet
Vienna, Vienna, AT
vor 4 Tg.


We are looking for an experienced and high-performing Telesales Team Leader to join our Viva Wallet team in Vienna, Austria.

The successful candidate will help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative.

This candidate will be responsible for maximizing our Telesales team potential, crafting sales plans and justifying those to plans to the upper management.

Main responsibilities

  • Achieve growth and hit sales targets by successfully managing the Telesales Team
  • Design, implement and execute a strategic business plan that expands company’s customer base and ensure its strong presence
  • Recruit, coach and develop Telesales Representatives, set objectives and monitor their performance
  • Present sales-, revenue- and expense-reports and realistic forecasts to the management team
  • Identify emerging markets and market shifts while being fully aware of new products and competition status
  • Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
  • Promote team spirit and be committed to constant learning
  • Requirements

    To be considered you should have :

  • BA or MA degree in business administration or a related field
  • Minimum of 2 years of previous experience in leading Telesales Teams, consistently meeting or exceeding targets
  • Excellent mentoring, coaching and people management skills
  • Proven ability to drive the sales process from plan to close
  • Strong business sense
  • Understanding of the characteristics of the relevant industries (retail, hotel, freelancer, gastronomy)
  • Understanding of the payment industry (especially card payments)
  • Resiliency and the ability to handle difficult situations
  • The motivation to succeed, both personally and financially
  • Excellent use of German and English language
  • Experience in working with Customer Relationship Management (CRM) systems
  • Computer literacy
  • Previous experience in the payment services or card terminals industry (desirable)
  • Benefits

    We are offering a competitive base salary (above the collective bargaining agreement and dependent on professional qualifications and experience) + bonus, a modern office close to the city center and the opportunity for a rapid career development, working closely with a highly motivated team in a dynamic and fast paced environment.

    Gross monthly salary starting from EUR 2.572,50

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