Norwegian Customer Support Advisors - Malta
Spoton Connections
vor 2 Tg.
source : JobsFactor

One of our established Online entertainment operator client is looking for Norwegian speaking Customer Support Advisors to join their Customer Service team in Malta!

We are looking for candidates who are passionate about delivering high quality service whilst working in a fast paced, rewarding environment with fantastic opportunities for progression.

Responsibilities :

  • Provide support to our customer base via Live Chat, telephone and email
  • Review and escalate queries from customers to superiors when required
  • Liaise with other internal teams to review queries from customers regarding several topics including payments, technical issues, verification or betting queries
  • Requirements :

  • Fluent verbal and written communication in Norwegian and English
  • Experience in a customer facing role or online
  • Passion for delivering outstanding Customer Service
  • Ability to problem solve and find a solution
  • Competent literacy and numeracy skills
  • Benefits

  • Above market salary
  • Intense and thorough training period
  • Relocation packages for non locally based candidates
  • Opportunities to grow in the online entertainment field
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