Lead Development Representative
Genesys
, Vienna, Austria,Austria
vor 4 Tg.

A Sales Development Rep (SDR) identifies and qualifies new sales opportunities through using a blend of inbound and outbound prospecting sales tactics.

This is to support our effort in creating cross-functional alignment with Sales to build a consistent, predictable, and scalable pipeline for revenue growth across all Mid-Market, Commercial and Enterprise organizations.

The role is dedicated to leading management and nurturing leads to support Marketing and Sales objectives.

Three core elements of the SDR role :

  • Prospecting, identifying, qualifies, and cultivating sales opportunities through a blend of outbound and inbound techniques, email, research on companies as a component of lead generation, and qualification activities utilizing the web, Linkedin, OneSource, and other research tools available.
  • Gather key information to update the CRM system and assign a nurture path and follow-up strategy
  • Work closely with Sales Account Executives to focus on targeted customers and qualify an opportunity to a high level using BANT / SPIN criteria
  • Key Areas of Responsibilities :

  • Transform Marketing Qualified Leads to Sales Opportunities, by cultivating and educating prospective buyers; not selling them
  • Work closely with the Account Executives to develop an account plan to approach target customers via outbound techniques to get higher and wider into prospect accounts by having the a bility to articulate value and uncover needs at each level of an organization.
  • Nurture leads until they are ready to progress in the sales cycle provide information, discuss the product and convey value.
  • Schedule product demonstrations, intro meetings with w / potential buyers between account executives and potential customers
  • Positions Genesys is a global provider of software and services for communications, collaboration, and customer engagement.
  • Responsible for achieving aggressive quarterly targets and following up on leads promptly.
  • Maintaining and expanding your database of prospects
  • The SDR has a strong skill set that uses the Lead Management process to :

  • Update SFDC to reflect the current lead status
  • Take live chats and phone calls & follow-up via phone & email on leads from the web, events, email campaigns, and other lead sources.
  • always ask for referrals

  • Creates opportunities in CRM system & assign to appropriate sales team based on BANT / SPIN criteria
  • Assigns and use Lead Nurturing processes on ICP accounts not yet ready to buy
  • Searches internal & external subscription databases, LinkedIn, etc. for additional key contacts within existing companies
  • Desired Qualifications & Skills :

  • Outbound prospecting / inside sales experience preferably within IT / Cloud solutions
  • Experience working with Salesforce.com or other CRM platforms
  • Excellent communication, interpersonal, organizational, and telephone skills
  • Ability to effectively manage time, prioritize tasks and work within deadlines with little supervision
  • Ability to analyze business opportunities and read situations well
  • Ability to gather and use data to inform decision making and persuade others
  • Ability to develop compelling strategies that deliver results with strong attention to detail
  • Experience and deep understanding of front line sales development
  • A good technical aptitude and genuinely interested in technology.
  • Ability to swiftly learn product solutions as well as general industry knowledge
  • Languages : Fluent in English and German
  • Resourceful & ability to adapt quickly to changing environment
  • Work Context :

  • Works from desk with 80% of the assigned work hours predominately over the phone.
  • Work the assigned territory which will be aligned to time zones and work schedules framed according to the territory assigned.
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