1000€ of signing bonus)Do you want to be part of a team whose motto is Play Has No Limits?Are you German native or fluent with strong English communication skills?
Looking to make your career in a multicultural environment? So we have the perfect opportunity for you! Your future project : join our German Customer Support team.
Our client is a world market leader gaming brand of home video game consoles and production company. As a customer service specialist in this project, your daily responsibilities will include : Respond efficiently and effectively to all customers’ enquiries within given timescalesDevelop and maintain a full technical knowledge of the client’s products and servicesDeal with all correspondence as requested / requiredAccurately log all calls and in line with proceduresResponsibly maintain and update all job-related administrative formsBe able to recognize when a problem / query should be transferred to another department or a more senior member of staff To succeed in the role, you will need to have : Proficient level of German (C1)Intermediate level of English (B1)Previous experience in Customer Service preferredImpeccable communication skillsA calm, cool and level-headed attitude in every situationExcellent self-organizing skillsA proactive approach and willingness to work on own initiativeAbility to work under pressure, in order to achieve deadlines and KPI’sAbility to adapt to a continuously changing environment and proceduresKnowledge of Microsoft Office Pack (Word, Excel)High-speed internet access and appropriate conditions for remote workMust hold EU citizenship or valid work permit What'
s in it for you? We give our people the tools and the freedom to learn, grow, have fun and be themselves. 1000€ of signing bonusCompetitive wages and stabilityPrivate healthcare insurancePaid professional technical trainingMonthly performance-based bonusesContinuous learning / development opportunities and competitive career opportunitiesA safe, friendly, creative, innovative and technological organizationInternational and multicultural environment (celebrations, our SitelFit wellness program, initiatives to develop your skills and events to increase the team spirit) Apply today!