Your Role
Are you a trading enthusiast or generally just interested in the world of investment? As a Content Moderator in the Cryptocurrency area, you will be an advocate for safety and security, providing feedback on improvements to enhance user experience!
Be part of a dream team that ensures a competent and excellent content moderation service, to grant that all the platform compliance regulations are followed.
Our client
It’s an American company that operates a cryptocurrency exchange platform. The company was founded in 2012 and as of March 2021 became the largest cryptocurrency exchange in the United States by trading volume.
Responsibility
Evaluate and investigate passive or reactive abuse of the platform and take appropriate action;
Monitor and identify potential fraud, account takeover, and other regulatory risks;
Ensure that the digital wallet / platform is free from spam, scams, or harmful contents;
Moderate that the usage of the tool is appropriate and in accordance with the set standards;
Respond to questions from NFT Marketplace users;
Advocate for safety and security.
Your Profile
Fluent level of written and verbal communication skills in German;
Good level of written and verbal communication skills in English (C1);
Experience in content moderation;
Excellent communication skills and a customer-centric mindset;
Strong critical and contextual thinking skills;
Ability to independently seek out and apply relevant information when faced with a unique or new problem;
Flexible and quick learner, able to adapt continuously.
Our offer
International career in a multicultural environment;
Training and familiarization phase;
Investment in training and personal development;
Opportunity to grow in a dynamic leading multinational company;
Accommodation in a Teleperformance apartment;
Refund of initial flight expenses;
Annually complementary return flight to your home country (within Europe)
Health Insurance since day one in the company;
Free company events and activities.