Computer Information Systems Assistant
United Nations
vor 5 Tg.

Org. Setting and Reporting

This position is located in the Software Products for Member States Unit (SPMS), in the Information Technology Service (ITS) within the Division for Management (DM) of the United Nations Office on Drugs and Crime (UNODC), in Vienna.

The incumbent will work under the direct supervision of the Product Manager of goCASE and overall guidance of the Chief, Software Products for Member States (SPMS).

The Information Systems Assistant (Web Applications Developer) will participate in the development, implementation and support of sustainable and affordable IT web-based solutions to be deployed in key government institutions of Member States including anti-corruption and law enforcement agencies.


The Information Systems Assistant (Web Applications Developer) will perform the following functions :

  • Develop, test and debug web-based applications and web services using Microsoft .NET technologies (ASP.NET MVC, WPF, and Windows Forms).
  • In addition to other basic technologies such as : SQL, HTML, JavaScript;
  • Maintain, enhance and support the goCASE Web Edition and develop new extensions / modules as assigned by the Product Manager;
  • Prepare technical and user documentation for deployed computer application systems, as well as training materials, and conduct technical presentations using UNODC standard tools : Lotus Notes, Visio and MS Office products;
  • Maintain functional specifications for computer application systems, programs and procedures developed and / or modified;
  • Provide support for deployed computer application systems including version management, deployment and data recovery;
  • Perform any other work related duties as required.
  • Competencies

  • Professionalism : Has in-depth knowledge of Microsoft .NET / C#. Has good knowledge of SQL and of Microsoft SQL Server and Microsoft IIS and the ability to design and maintain relational databases.
  • Has good technical skills, ability to participate in development and maintenance of applications and provide user support.

    Is able to analyse and interpret programme and project performance data and draft reports. Shows pride in work and in achievements.

    Demonstrates professional competence and mastery of subject matter. Is conscientious and efficient in meeting commitments, observing deadlines and achieving results.

    Is motivated by professional rather than personal concerns. Shows persistence when faced with difficult problems or challenges.

    Remains calm in stressful situations. Commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work.

  • Teamwork : Works collaboratively with colleagues to achieve organizational goals. Solicits input by genuinely valuing others’ ideas and expertise;
  • is willing to learn from others. Places team agenda before personal agenda. Builds consensus for task purpose and direction with team members.

    Supports and acts in accordance with final group decisions, even when such decisions may not entirely reflect own position.

    Shares credit for team accomplishments and accepts joint responsibility for team shortcomings.

  • Client Orientation : Considers all those to whom services are provided to be clients and seeks to see things from clients’ point of view.
  • Establishes and maintains productive partnerships with clients by gaining their trust and respect. Identifies clients’ needs and matches them to appropriate solutions.

    Monitors on-going developments inside and outside the clients’ environment to keep informed and anticipate problems. Keeps a client informed of progress or setbacks in projects.

    Meets timeline for delivery of product or services to client.


    High School Diploma or equivalent with certification in C#.NET technologies being an asset. Must have passed a technical test.

    Work Experience

    A minimum of seven years of relevant technical experience in web-based systems analysis, development and programming using Microsoft .

    NET / C#, ASP.NET and / or ASP.NET MVC, SQL, is required.

    Experience of working with IIS is required.

    Experience in XML and developing mobile applications is desirable.

    Experience in a test-driven development is desirable.


    English and French are the working languages of the United Nations Secretariat. For the position advertised, fluency in English is required.

    Knowledge of another UN official language is desirable.


    Evaluation of qualified candidates may include a technical test and a competency-based interview.

    Special Notice

    This position is subject to local recruitment pursuant to staff rule 4.4 of the United Nations Staff Rules. All staff in the General Service and related categories shall be recruited in the country or within commuting distance of each office, irrespective of their nationality and of the length of time they may have been in the country.

    Non-local candidates will be considered only when no suitable candidate from the duty station is identified and will be subject to local recruitment.

    A staff member subject to local recruitment shall not be eligible for the allowances or benefits exclusively applicable to international recruitment.

    The appointment or assignment and renewal is subject to the availability of the post or funds, budgetary approval or extension of the mandate.

    Other Skills and Requirements

    Passing the Global General Service Test (GGST) is a prerequisite for recruitment consideration in the General Services and related categories in the United Nations Secretariat.

    Applicants who have not passed the GGST at the time of application may be invited for the test after submitting an application.

    The GGST is a proctored entry-level examination at the duty station. Any travel expenses incurred in order to take the examination are the responsibility of the candidate and will not be reimbursed by the Organization.

    Having passed the Administrative Support Assessment Test in English at the United Nations headquarters, Economic Commission for Africa, Economic and Social Commission for Western Asia, United Nations Office at Geneva, United Nations Office at Vienna, International criminal tribunal for Rwanda or International Criminal Tribunal for the former Yugoslavia may be accepted in lieu of the GGST.

    United Nations Considerations

    According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity.

    Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts.

    The term sexual exploitation means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another.

    The term sexual abuse means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions.

    The term sexual harassment means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship.

    Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

    Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs.

    The United Nations Secretariat is a non-smoking environment.

    Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on Manuals hyper-link on the upper right side of the inspira account-holder homepage.

    The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines.

    Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening.

    No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

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