Job Description :
We are looking for an experienced UX generalist with strong research background to complete the UX team for a complex business software product suite.
Your responsibilities will stretch from building a network of users to include into UX research activities to designing, organizing and conducting this research, and finally facilitating the use of results.
A secondary requirement will be contributing to the UX design process.
Building a UX research customer base
Customer recruitment for ongoing research activities : setting up and maintaining a list of customers available for research and validation purposes
Organizing and participating in UX research at customer events
Designing & conducting research
Designing, organizing and coordinating research sessions
Researching & preparing customer problems ahead of planning, before they turn into concrete feature requirements
Extracting and prioritizing relevant problem areas and presenting analysis to multiple stakeholders
Validating and analysing design concepts created by UX Designers and Product Owners
Setting up a validation program for implemented solutions
Design solutions for user problems, considering the constraints of complex existing products
Build wireframes and visuals designs and collaborate with designers and developers to ensure positive implementation
Data-driven personas : research and update our existing persona descriptions for use across departments
Training and evangelizing the value of research methods and tools
Designing and facilitating workshops for solution design
An ideal candidate will have the following background :
If you are located outside USA, please be sure to fill out a home address as this will be used for future correspondence.