Mercedes-Benz Community Manager with German - Umzug nach Maastricht, Niederlande
Klagenfurt, AT
vor 1 Tg.
source :

Great people. Cool atmosphere. Customer focused. AND always on the move. Challenge yourself and grow with us. Be part of our multicultural community.

We are the whole world in a charming city. We are the Mercedes-Benz Customer Assistance Center. The Mercedes-Benz Customer Assistance Center is an international multicultural organization and an integrated part of Daimler’s Mercedes-Benz Cars Marketing & Sales.

In our offices in Maastricht we think and act globally and assume a leading role for the Mercedes-Benz Customer Assistance Centers all over the world.

Our goal is to provide excellent assistance to our customers and dealers of well-known Daimler brands like Mercedes-Benz, AMG, Smart, Setra and Mercedes me.

24 hours a day, 7 days a week, 365 days a year, we ensure our customers’ mobility with our roadside assistance. Additionally, we take care of all kinds of enquiries about passenger cars, trucks and vans during our opening hours.

For our customers we are maybe the most important connection to the Mercedes-Benz brand. That’s why we live the brand’s most important promise : The best or nothing .

The function The success of the Mercedes-Benz Social Media Team is rooted in social listening skills.We make an effort to listen to our customers.

To know their likes and dislike , to understand their interests and concerns, who they are, what they care about and what they do.

We follow them into their virtual world.We are driven to perfection not only because we know our audience but also because we perfectly understand the specific nature of each of the social media channels.

We are able to change and adapt the tone of voice between the platforms to engage and hooked our followers and generate social conversations.

Day to day, we share our Mercedes-Benz passion alongside our 40+ million fans, whether it is a product inquiry, complaint or simply appreciation.

Our #BestFans can chat with us via Twitter, Facebook, Instagram, YouTube, LinkedIn and many more channels.


  • Native level of German written skills;
  • Excellent level of written skills in (UK) English;
  • Excellent level of written skills in any other European language can be an asset;
  • Experience with Social Media dialogue, journalism or blogging is a strong plus, but not a requirement;
  • Strong customer focus and creativity in writing are key indicators for this position;
  • Affinity with cars or the automotive sector in general. Relevant technical background can be a plus.
  • Flexible to work in shifts :
  • Shifts between 8 : 30am and 9pm, Monday to Sunday;
  • Final shift schedule will be announced at least 4 weeks in advance;
  • What is the best part about our Social Media Team? Being able to release your inner creativity! Be part of #MercedesBenzthebestornothingteam!


  • Salary : 2110 euro gross (+- 1700 euros net)
  • Shift allowances (from the 2nd month of employment) :
  • Evening shift (20-21h) : +20 % salary on top
  • Saturday shift : +50 % salary on top
  • Sunday shift : +100 % salary on top ( double salary for Sunday)
  • Definite contract for 1 year, with option to an indefinite contract afterwards
  • Full-time basis of 40 hours per week;
  • Competitive performance based salary growth;
  • Result oriented bonuses;
  • Collective health insurance at discounted rates;
  • Pension plan;
  • 200 vacation hours (based on full time employment);
  • Holiday allowance : 8% of annual salary;
  • Transportation plan : free bike every 3 years, free public transport or contribution to fuel costs;
  • Lucrative relocation package : Reimbursement package for first arrival, temporary accommodation, housing fee, and moving costs.
  • Is there more? Yes, we also offer :

  • Work in a growing international company in a young, ambitious, professional and dynamic environment.
  • An extensive 4 week initial training and a follow up buddy program of 2-3 months;
  • Development : You will receive a personally tailored development plan with interesting career opportunities.
  • Social Activities : Due to our Social Club it is ensured that you also have fun with your colleagues after work. The company internal Social Club frequently organizes events and activities like kickboxing, dance courses, Friday night drinks, Yoga, tennis tournaments, kayak tours and indoor soccer games.
  • On top of free hot beverages like coffee (also coffee specialties like Café Latte, Espresso etc.), tea, soup and hot chocolate on all floors, you can visit our company barista to get special drinks and pastries like fresh Croissants and Donuts during your coffee breaks!
  • Healthy and diverse lunch options in the company restaurant including smoothies and theme days with e.g. Pizza, Burger, Pasta, Schnitzel and many more options! Daily salad buffet and a sandwich station are also one of our employees’ favorites.
  • The procedure In case of interest, please send your CV and cover letter in English today by clicking the Bewerben button! Do you enjoy building up a relationship with clients?

    Do you enjoy providing immediate assistance to customers and being part of a dynamic environment?

    Stop reading and apply directly to become a part of our team!

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