CX Solution Engineering Senior Manager
Palerra
AT, AT,Austria, Wien
vor 8 Tg.

SHAPE TOMORROW, TODAY

What if you could shape the way companies drive and increase their business success by introducing groundbreaking Cloud solutions in an impactful and innovative way?

At Oracle, you can create Tomorrow Today together with our customers across a range of global industries as part of our Applications Solution Engineering (SE) team.

JOIN THE APPLICATIONS SOLUTION ENGINEERING TEAM

Our SEs have specialist and industry knowledge to help our customers build their cloud journeys. In partnership with sales, we collaborate with our customers to inspire them with an innovative solution roadmap to drive outstanding ROI in their businesses.

This role will be aligned to CX in CEE.

WHAT WILL YOU DO?

Manage the CEE CX Solution Engineering team

Partner with sales teams across all stages of the sales cycle to articulate the business value of CX

Leverage industry knowledge to recommend relevant and innovative solutions that support your customers’ desired outcomes

Ensure customers’ key business requirements and motivations are fully understood and addressed

Design, present and articulate Oracle CX to a variety of external and internal stakeholder audiences

Focus on overcoming obstacles to achieve the customers’ desired outcome

Stay up to date and increase your skills and knowledge in CX and modern demonstration techniques

Address the competitive landscape and handle objections

Ensure a smooth handover for a successful customer implementation

Represent Oracle as a credible expert, providing current and new product information through workshops and at customer or industry events

Drive the strategic growth of EMEA Applications through an active contribution to the SE community

People management

Excellent communication and presentation skills

Innovative thinking

Strong collaboration skills

Ability to self-manage

Ability to translate complex customer needs into business solutions

EXPERIENCE & QUALIFICATIONS

Having managed teams

  • 12 years of experience as pre-sales or implementation consultant in enterprise transformation projects or business experience (Industry Qualification is a plus)
  • Understanding of Oracle’s Cloud strategy and the SaaS marketplace

    Sales methodology knowledge, including processes and disciplines

    Ability to apply technology to drive innovation, experience in utilising design thinking and customer journey mapping a plus

    Bachelors / Masters degree or equivalent desirable

    Fluent in German and English (other languages are a plus)

    Travel within CEE region is required

    Detailed Description and Job Requirements Provides direction and specialist knowledge in applying the technology / application to client business.

    Facilitation of customer product / application understanding through presentations demonstrations and benchmarks; provision of support throughout the sales cycle.

    As part of the Oracle sales team you will direct and manage pre-sales resources throughout the sales cycle. Provides technical / functional leadership to the sales team in the development and implementation of customer applications and customer products.

    Participates in account planning and strategy development. May publishes technical information of specific applications and / or technical articles.

    Works with management to define new products. Serves as the company liaison on specific technical projects with customers.

    Manages and controls activities in multi-functional areas of sections. Ensures appropriate operational planning is effectively executed to meet Corporate business needs.

    Knowledge of software industry relating to all aspects of ebusiness solutions. Demonstrated leadership skills. Strong presentation skills.

    Ability to travel as needed. BA / BS degree or equivalent.As part of Oracle's employment process candidates will be required to complete a pre-

    employment screening process, prior to an offer being made. This will involve identity and employment verification, salaryverification, professional references, education verification and professional qualifications and memberships (if applicable).

    As part of Oracle's employment process candidates will be required to successfully complete a pre-employment screening process.

    This will involve identity and employment verification, professional references, education verification and professional qualifications and memberships (if applicable).

    As part of Oracle's employment process candidates will be required to complete a pre-employment screening process, prior to an offer being made.

    This will involve identity and employment verification, salaryverification, professional references, education verification and professional qualifications and memberships (if applicable).

    As part of Oracle's employment process candidates will be required to successfully complete a pre-employment screening process.

    This will involve identity and employment verification, professional references, education verification and professional qualifications and memberships (if applicable).

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