Computer Information Systems Assistant
United Nations
VIENNA
vor 19 Std.

Responsibilities

The Information Systems Assistant will perform the following specific duties :

  • Participate in the development, programming, testing, debugging and implementation of new application systems releases, modules and functionalities using UN established standards for IT technologies, programming languages and tools.
  • Serve as team member in the planning, specification, design, development, implementation and support of computer application systems;
  • independently liaise with users to define and specify requirements.

  • Prepare technical and user documentation for deployed computer application systems, as well as training materials and conduct technical presentations.
  • Provide support for deployed computer application systems including version management, data recovery and deployment to users' offices;
  • perform ongoing reviews with users and developers and respond to users’ requests.

  • Keep abreast of developments in the field; perform benchmarking and propose new acquisitions.
  • Provide guidance to new / junior staff.
  • Perform any other work-related duties as required.
  • Competencies

  • Professionalism : Has knowledge of organizational information infrastructure, including hardware, software and applications systems.
  • Has knowledge of relevant programming language(s) and ability to use programming skills to develop information systems. Has knowledge of system development workflow and document flow processes, ability to conduct research and gather information from a wide variety of standard and non-

    standard sources. Is able to respond to changing requirements and assignments, is able to apply good judgment in the context of assignments given.

  • Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results;
  • is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges;
  • remain calm in stressful situations. Commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work.

  • Technological Awareness : Keeps abreast of available technology. Understands applicability and limitations of technology to the work of the office.
  • Actively seeks to apply technology to appropriate tasks. Shows willingness to learn new technology.

  • Teamwork : Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise;
  • is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position;
  • shares credit for team accomplishments and accepts joint responsibility for team shortcomings.

    Education

    Completed secondary education in computer science or equivalent is required. Relevant additional post-secondary education or training is desirable.

    Training in computer technology and software development is required. Certification in Project Management or Prince 2 is highly desirable.

    Work Experience

    A minimum of 7 years of relevant technical work experience in systems analysis, development and programming is required.

    Solid knowledge of / experience with Java technologies is required, e.g. Apache Tomcat, Hibernate, Spring, RESTful Web Services, Maven, Gradle.

    Solid knowledge of / experience with Web Technologies HTML / CSS / Javascript is required, e.g. SAAS / Less, Bootstrap, JQuery, Angular, NodeJS, JSON and front-

    end build tools (npm, Grunt, Webpack).

    Solid knowledge of / experience with SQL Databases is required.

    Experience with CI build environments, code, issue management is required, e.g. GIT, Apache Bamboo, Bitbucket, JIRA.

    Knowledge of / experience with XML and related standards, XML, W3C Schema definitions, XSLT is desirable.

    Experience with Search and Indexing Technologies e.g. Apache Solr is desirable.

    Languages

    English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency / proficiency in oral and written English is required.

    Knowledge of another official United Nations language is an advantage.

    Assessment

    Evaluation of qualified candidates may include a technical test and a competency-based interview.

    Special Notice

    This position is subject to local recruitment pursuant to staff rule 4.4 of the United Nations Staff Rules. All staff in the General Service and related categories shall be recruited in the country or within commuting distance of each office, irrespective of their nationality and of the length of time they may have been in the country.

    Non-local candidates will be considered only when no suitable candidate from the duty station is identified and will be subject to local recruitment.

    A staff member subject to local recruitment shall not be eligible for the allowances or benefits exclusively applicable to international recruitment.

    Other Skills and Requirements

    Passing the Global General Service Test (GGST) is a prerequisite for recruitment consideration in the General Services and related categories in the United Nations Secretariat.

    Applicants who have not passed the GGST at the time of application may be invited for the test after submitting an application.

    The GGST is a proctored entry-level examination at the duty station. Any travel expenses incurred in order to take the examination are the responsibility of the candidate and will not be reimbursed by the Organization.

    Having passed the Administrative Support Assessment Test in English at the United Nations headquarters, Economic Commission for Africa, Economic and Social Commission for Western Asia, United Nations Office at Geneva, United Nations Office at Vienna, International criminal tribunal for Rwanda or International Criminal Tribunal for the former Yugoslavia may be accepted in lieu of the GGST.

    United Nations Considerations

    According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity.

    Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts.

    The term sexual exploitation means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another.

    The term sexual abuse means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions.

    The term sexual harassment means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship.

    Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

    Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs.

    The United Nations Secretariat is a non-smoking environment.

    Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on Manuals hyper-

    link on the upper right side of the inspira account-holder homepage.

    The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines.

    Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening.

    No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

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