Deployment Support Engineer (m/f)
Iventa
Wien
vor 5 Tg.

Our partner is a global company and market leader in the field of tax free services.

Responsibilities :

  • Providing 2nd level technical IT support for centralized services
  • Deploying software releases to production and non-production environments using automation tools
  • Documenting systems and troubleshooting information
  • Providing training to other departments and team colleagues
  • Analysing and solving of complex incidents, issues and problems as well as ensuring SLA fulfillment
  • Fulfilling service requests (e.g. data analysis, configuration, data requests)
  • Providing on-call duty for a broad range of IT services as part of a team schedule
  • Constantly improving the core platform components in terms of availability, capacity and efficient resource utilization and performance
  • Defining and requesting monitoring options (SCOM) and define and leverage operational management tools (SPLUNK)
  • Participate and contribute to ITIL processes
  • Requirements :

  • Several years of experience in supporting centralized IT services, online transaction systems and off the shelf products on a 2nd level
  • Dedicated know-how of Microsoft Windows server operating systems
  • Practice in service deployment (automated and manual)
  • Knowledge of ITIL as well as excellent analysing and troubleshooting skills
  • Basic knowledge in SQL databases and query languages (MS SQL and or ORACLE)
  • Basic skills with network operations and TCP / IP networking
  • Scripting and / or basic programming skills (e.g. MS PowerShell)
  • Basic skills in web server administration, understanding of web services and service oriented architecture
  • First experience with Linux systems
  • Good command of English
  • What our client offers :

  • Work in a fast growing international company with most state of the art office environment
  • Development and potential to grow
  • Multi-cultural environment with inspiring colleagues from many different countries
  • Employee referral program and employee suggestion program
  • Teambuilding, Team events, Christmas Party
  • The annual gross salary starts from EUR 40.000,- depending on experience and qualifications.

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