Our partner is a worldwide leader in customer experience management and contact centre business process outsourcing. They employ around 300.
000 people working in over 265 dialects and languages, in 80 countries, operating across all business sectors and all continents on behalf of major international companies.
With more than 4,700 employees in 10 sites (certified with Great Place to Work, AENOR and Top Employer), we are looking for a highly-skilled group of professionals.
Purpose of the role : As a Sales Development Representative, you will be responsible for identifying robust sales opportunities, profiling prospective customers, discovering their needs and driving new business through various outbound campaigns.
You will help businesses work better together, move fast and innovate. As a member of the Sales Development team, you will be the first point of contact for hundreds of businesses, proactively engaging them to build enthusiasm while identifying and qualifying their business needs to propose adequate solutions and send them on the most appropriate Sales path.
You will work towards individual targets, but will also be part of a larger sales team with a focus to grow our customer base across EMEA.
You will be in a phone-based environment, where you will interact with customers primarily via outbound calls.ResponsibilitiesAchieve SQO (Sales Qualified Opportunity) quota quarterly, and hit a target level of activity daily and weeklyManage a portfolio of assigned accounts to identify high potential prospectsEducate customers on what we have to offerExecute daily outbound phone calls and emails (often cold calling), contact C-level decision makers, build quick rapport and assess needs.
Understand prospects' pain points, gather technical requirements, correlate business needs to available Cloud solutions (solution-selling) and build value for next steps in the sales processUpdate and maintain prospect and customer data in Salesforce.
s interaction (using Salesforce.com) to ensure that clarity on the current and past state of customer interaction is available to all stakeholders at any given point in time.
RequirementsBA / BS degree OR equivalent practical experienceNative level of GermanAbility to speak and write English fluently and idiomaticallySome experience in outbound sales, B2B sales or business development, ideally in the IT industrySome understanding of cloud computing concepts, in particular Google Cloud Platform solutionsAbility to connect business needs with adequate solutions, strong business acumenStrong interpersonal skills and a high level of integrity and professionalismComfortable working against an assigned quota in a phone based environmentGeneral IT skills : essential computer skills to navigate efficiently a computer based jonDesirable1-year experience in IT outbound sales prospecting, with strong sales acumen and ability to persuade others and read situations wellExperience in cold calling and successfully managing a large portfolio of accounts and contactsExperience using Salesforce or other CRM platformsAble to identify key decision-makers and relevant stakeholders in a business conversationGoal-oriented, self-motivated individual who is proactive, confident competitive and tenaciousUnderstanding of local market and local business environmentDue to the COVID-19 situation our employees are working with a hybrid working model in Barcelona.
You will be required to work 3 days per week from the site and 2 days per week from home (office location surrounded by the sea at the World Trade Center in Barcelona, Spain).
BenefitsFull time position (39h per week, Monday to Friday)Salary : 25.440€ gross / year + up to 6.360€ gross / year in bonusTaxes between 20-24%Long Term ContractRelocation package including : Flight ticketTaxi to the airportTaxi from the airport in Spain to your new accommodationPCR test cost compensationAccommodation in a nice individual studio.
s largest provider of contact center servicesExcellent work environment, great colleagues, social arrangements and personal developmentDynamic business casual environment with colleagues of all ages gathered in a highly-motivated team