Is customer satisfaction a measure of your own success? In a world of rapid digitalization, are you still driven by the personal touch?
Do you know what it takes to give every single customer the VIP treatment? Then this could be the job for you! As Renewal & Growth Specialist, you will help to keep our global customer base of 30+ million users happy.
You will be at the sharp end of Renewal Management, contract extensions, and building a growth strategy for our existing customers.
If you have the passion to help drive the success of our young, agile company, then we’d love to hear from you!
What Makes You Special
At Least 3 years’ experience in a B2B Customer Success / Account Manager role.
Experience working for a SaaS company is essential.
Ability to manage a large customer base and prioritize effectively (renewal management, contract extensions, customer relations).
Ability to engage decision-makers and stakeholders in dialog in order to identify potential business opportunities.
You have a positive outlook, a highly tuned sense of empathy, are passionate and driven, and are an exceptional team player.
Excellent written and spoken German and English skills, other languages are a bonus.
Meister and You
Find your place. We’re ambitious and well-funded : driving innovation and bringing value to users.
Feel valued. Salaries at Meister fit your skills and experience. You’ll share in our success with an employee stock ownership option additional to your pay.
Define your future. 10% time for personal development and a customizable training plan.
Choose where. Work with us in Vienna and / or remotely in Austria or Germany. Full-remote possibilities for international team members.
Choose when. Organize your work week as you like with our flexitime agreement.
Choose how. Select your own hardware and join an agile environment that promotes autonomy.
Get there. Public transport card or other commuter benefits.
Stay healthy. Subsidized indoor, outdoor and wellness activities in Austria, Germany or the US.
Relax. Extra vacation day on your birthday, plus December 24 and 31. Entitlement increases the longer you’re at Meister.
Celebrate. Regular events, including an annual company retreat and frequent team activities.
For millions of teams worldwide, Meister products are an indispensable part of a successful working life. We create stunningly-designed, team-focused and user-friendly tools that bring joy to work and simplicity to collaboration : our users, products and team all work beautifully together.
With offices in Vienna, Munich and Seattle, we’ve established a strong base for more than 130 talented employees to fulfill their potential.
Now, thanks to an empowering system for remote work, we can search the world for the best tech talent, finding new team members who drive us toward our ambitious global goals.
You could be one of them : make the leap and join an established, well-funded software company that lives and breathes innovation.