Develop profitable business through effective client relationship building, account management and collaborative working with colleagues across the KF enterprise.
Manage and expand relationships, including beyond technical buyers to business leaders, to increase opportunities and further impact clients’ business success.
Develop hypotheses about client business issues based on sound analysis plus client, sector and industry know how. Leverage insights to define, recommend and / or co-
create strategic innovative solutions for clients.
Lead the delivery of complex projects ensuring client satisfaction, effective project management, good communication and collaboration between KF colleagues.
Ensure constant focus on outcomes by advancing the team’s success and capabilities through sophisticated relationship management, influence, coaching, problem solving and diplomacy skills.
Manage client expectations and ensure project members are sufficiently enabled to meet client expectations. Assess and measure the impact of our work on our client’s business.
Support relationship development with large key clients as part of an account team. Act as relationship manager for large and complex clients including those with international points of contact and needs.
Lead proposal writing and shaping of opportunities for complex / medium sized clients. View business issues from multiple expertise angles and leverage KF’s deep expertise to offer solutions that integrate across the business.
May take the lead as subject matter expert (Assessment & Succession) working with relationship managers / sales leaders to shape significant commercial proposals that meet client needs.
Deliver high quality work as an expertise lead in Assessment & Succession that meets or exceeds client expectations.
Lead and / or contribute to thought leadership and / or research, managing relationships with business and thought leaders in the Assessment & Succession area and speaking on national (possibly international) platforms to enhance and extend the KF brand.
Continue to deepen and broaden own consulting skills, business understanding and Assessment & Succession expertise to enable an expanded viewpoint on the issues impacting our clients.
Actively look for opportunities to support the development of colleagues through mentoring, timely feedback and project-
based development / coaching.
Has a deep understanding of solutions, product offerings, our Korn Ferry (KF) Advisory point-of-view, frameworks, delivery tools and processes to design innovative solutions for clients.
Is recognized as a national and often global resource / subject matter expert for KF Advisory, making significant contributions to practice development, leading the national and / or global deployment of new, commercially viable products and services, in the service of global initiatives.
Lead the QA / Peer review process within an area of specialization. Contribute to best in class work products and tools to KF knowledge bases.
Skills & Experience
Typically, a relevant higher (Master’s or Doctorate) degree plus considerable (10+ years) relevant work experience in a consultancy and / or a client HR function in progressively larger and more complex / high impact client situations.
Alternatively, significant work experience (10+ years) in a top tier professional services firm.
Must have passion for the delivery of assessments, accompanied with talent management, and / or succession planning
Has established credentials in own major’ discipline in the topics Leadership Assessments, Succession and Talent Management and is able to work independently to apply all core / standard methods and tools within that defined discipline to address client needs.