Front Office Agent (m/f/d)
Vienna, Austria, Austria
vor 4 Tg.

Job Number 22163530

Job Category Rooms & Guest Services Operations

Location Hotel Bristol a Luxury Collection Hotel Vienna, Kaerntner Ring 1, Vienna, Austria, Austria VIEW ON MAP

Relocation? N

Position Type Non-Management

Work Permit for Austria / EU & Ge rman language skills are mandatory

The Hotel Bristol next to the Vienna State Opera is an exquisite example of the Luxury Collection and is part of Marriott International.

For more than a hundred years it has been a charming meeting place for the city's rich cultural and business life. The 150 spacious guest rooms enchant with Art Nouveau furnishings, fin-de-siècle accents and real antiques.

The employees of The Luxury Collection are the heart of our successful hotel and we are looking to extend our wonderful team!

The impact you’ll make

T he first impression counts - and that first impression is you. You warmly welcome our guests and are ready to assist them in all matters concerning their stay.

You give everything so that a visit to our hotel becomes an unforgettable experience for our guests.

What you’ll be doing

  • Responsible of our international and local guests, from greeting to farewell
  • Professional check ins and check outs
  • Advising our guests on things to do in the city of Vienna and the surrounding area, restaurant recommendations, etc
  • Telephone support
  • daily accounting of cash balances
  • Professional execution of all tasks on the reception checklist
  • Who we are looking for

  • Completed training in the hotel industry
  • Work experience at a front desk in an upscale hotel would be an advantage
  • Knowledge of the hotel software Opera would be an advantage
  • committed, independent and communicative appearance
  • very good written and spoken German and English
  • Excellent manners and first class appearance
  • Service-oriented thinking and acting
  • Reliability and a sense of responsibility
  • Very good teamwork skills and an eye for detail
  • A positive outlook on life, open-mindedness and a friendly personality
  • Work permit for EU or Austria
  • Rewards for work, benefits for your lifestyle

    You’ll be supported in and out of the workplace through :

  • Discounts on hotel rooms, gift shop items, food and beverage
  • Learning and development opportunities
  • Recognition programs
  • Wellbeing programs
  • Encouraging management
  • Team-spirited colleagues
  • This position is classified in the collective agreement for the hotel industry. The gross minimum salary at 1,853€ / LG3 is based on full-time (40 hours weekly).

    Explore our very big world & Live fully

    Our highest priority is making you feel as welcome as our guests. We want you to know you’re important to us and that you’ll make an impact in your role, and for that, you’ll be appreciated and valued.

    As a world-class leader in the travel industry, there’s no better place than Marriott International to make your mark. Joining us, you’ll get to entertain and meet people from all over the world as you build your experience.

    You’ll find a place where your personality and ideas are appreciated just as much as the work you do. And you’ll grow through opportunities to explore the business, opening yourself to various career options.

    If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family.

    Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

    Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

    The Luxury Collection is a glittering ensemble of locally authentic hotels and resorts from around the world. Our hotel teams curate the world’s most enriching and desirable destination experiences.

    Our mission is to guide our guests, these seasoned travelers on transformative journeys that touch their spirits, enrich their lives and create lasting memories.

    If you are someone with an appreciation for evocative storytelling and a desire to provide genuine, personalized, and anticipatory service, then we invite you to join us on our journey and explore a career with The Luxury Collection.

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