Thesis/ Internship: Modern ticket tool – bug fixing without any detours
DIGITALL
Eisenstadt
vor 1 Tg.

At DIGITALL we don’t

just deliver technology we deliver the future! We are explorers, knowledge-hunters, tech geeks, problem solvers and game changers who want to inspire and be inspired.

Our DIGITALL people are always one step forward : working with top-notch technologies, creating innovations ahead of the market trends, sharing the passion for discovering better ways.

As a human-centric organization, our teams are built on mutual respect and open communication, allowing everyone to be authentic, express ideas and unleash their potential.

We are proud of our DIGITALL bright minds and never stop developing their skills to keep pushing boundaries together and do what we love.

DIGITALL operates on a global scale with over 1,400 employees across 25 offices in 11 countries located in Europe and North America.

This Is Your Job

  • Your topic : Within large-scale IT projects, targeted troubleshooting typically involves very long process routes. In order to simplify these routes and to quickly and specifically assign the problem to a suitable processor, automated ticketing systems are mostly used.
  • However, many common tools are associated with enormous individual customization efforts. The goal of this thesis / internship is the investigation of a ticketing system which is suitable for large projects.

    The following tasks should be covered :

  • Conducting a requirements analysis for a ticketing system which is suitable for large-scale projects
  • Prototypical implementation of the identified requirements
  • Execution of a final user test
  • Your Qualifications

  • Studies with an IT reference
  • CRM knowledge from studies or practical experience
  • Programming skills in Java, web technologies and / or comparable programming languages
  • Interest in cloud technologies
  • Analytical skills
  • Independent and self-reliant way of working
  • Ability to work in a team, motivation and willingness to perform
  • Fluent in German & English
  • Your Benefits

  • Flexible working hours
  • Established support concept & student network
  • Working with modern & innovative technologies
  • Company health management
  • Team events & company celebrations
  • Free fruit & vegetables as well as drinks
  • Great Place to Work"-award and our employees recommend us on kununu as a "Top Company" and "Open Company"

    Organizational Information

  • Start : immediately
  • Locations : Karlsruhe (GER), Böblingen (GER), Munich (GER), Pfäffikon (CH) or Eisenstadt (AT)
  • The topic can be worked on in form of a thesis or internship
  • The internship / the thesis will be compensated
  • The locations listed are to be understood as contract locations as well as predominant work locations. Remote working is possible in principle.
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