What you will be doing :
Setup, integration and parameter definition of applications new releases
Support and maintain business processes and / or technical components (especially customized solutions) in FIS applications
Invent and implement new ideas to automate existing processes
Analyse, check and solve assigned daily issues or route to proper department
Cooperation with first and second level support teams in the event of workarounds or troubleshooting in the customer environment within Incident Management
Apply new solutions to speed up workflow and increase customers' satisfaction
IT service management considering ITIL service and process standards
What you bring :
Bachelor’s or Master’s degree in Computer Science, Economics, Finance, Banking or the equivalent combination of education, training, or work experience
Experience in application support
Basic knowledge of SQL
Basic experience in any programming language will be an asset (Java, VBA, Bash, .NET, Perl)
Basic Unix user skills will be an asset
Experience in finance and / or banking sector will be an asset
Strong customer-orientation and communication skills
Team player with excellent analytical skills and a results-driven and quality-oriented work ethic
Very good German
What we offer :
Competitive salary and excellent bonus potential
Full package of additional benefits like multisport, private healthcare, holiday allowance, etc.
Training across core financial, sales and FIS solutions
A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
A modern, international work environment and a dedicated and motivated team
The chance to work on some of the most challenging, relevant issues in financial services
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Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies.
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