Senior Technical Support Engineer (m / f / x)
Customer Support Troubleshooting Software as a Service Digital Transformation Cloud Monitoring You are passionate about customer communication on a very technical level ?
You are excited about troubleshooting for our AI-powered monitoring solution? You want to join a global leader that enables digital transformation?
As a Technical Support Engineer, you will be part of our Global Customer Support team . You will use your product, troubleshooting, and people skills to work directly with our customers, resolving technical issues and problems that occur while using the Dynatrace platform.
Who we are : Dynatrace is a leading software product company founded in Linz, Austria with more than 2,200 employees worldwide.
Our vision : We believe the world needs software to work perfectly.What we do : Software Intelligence to simplify enterprise cloud complexity and accelerate digital transformation.
How we do it : Application performance management, Cloud infrastructure monitoring, IT Operations powered by AI and Digital customer experience.
Your role in the team
You will love this job if
Due to legal reasons we are obliged to disclose the minimum salary for this position, which is € 50,000 gross per year based on full-time employment (38,5 hours / week).
We offer a higher salary in line with qualifications and experience.Please consider when submitting your CV that due to the current health crisis related to COVID-19, in our Labs in Austria, we are currently limited in extending offers to non-EU citizens.
We are keeping the situation under review and would adjust our position, should the restrictive measures be removed later on.
Should this affect your application, we are happy to keep it in evidence until further notice.
Benefits of becoming one of us :
Check out all our employee benefits here.
Join us now!
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Meet our people
At Dynatrace everybody is very open-minded." Daniela Rabiser
Technical Product Manager
Connect with us
Follow us : Apply online : jobs.dynatrace.at