German Customer Advisor for Financial Services - Lisbon (Relocation to Lisbon)
Sitel Portugal
Vienna, Austria
vor 1 Tg.
source : Europe Language Jobs

Description

Come and work with us. Do you want to offer solutions to customers with financial and credit card services?Are you German native or fluent with strong English communication skills?

Looking to make your career in a multicultural environment in sunny and happy Lisbon? So we have the perfect opportunity for you! Your future project : join our German Customer Support team.

Our client is a worldwide renowned American financial company and one of the most respected brands around the world. As a customer service specialist in this project, your daily responsibilities will include : Offer solutions to customers that need assistance with financial and credit card servicesProvide customer service through phone communicationEnrich customer experience by listening attentively to their needs and concerns, aiming for first call resolution when possibleBuild meaningful relationships, answering customers questions in a courteous, friendly, and professional mannerMeet and exceed quality goals, compliance regulations and productivity targets Maximize your experience.

  • To succeed in the role, you will need to have : Native or proficient level of German (C2)Advanced level of English (at least C1) both verbal and writtenStrong communication skills –
  • with excellent phone conversation skills, attentive listening and superior writing skillsAnalytical and problem solving skills with strong attention to detailDesire to learn and advance, be a curious investigator and problem solverHigh-speed internet access and appropriate conditions for remote workMust hold EU citizenship or valid work permit for PortugalBe a local candidate or willing to relocate to sunny Lisbon, Portugal Gain stability, expand possibilities.

  • What's in it for you? We give our people the tools and the freedom to learn, grow, have fun and be themselves. Competitive wages and stabilityPrivate healthcare &
  • dental insurance (after six months of employment)Continuous learning / development opportunities and competitive career opportunitiesA safe, friendly, creative, innovative and technological organizationInternational and multicultural environment (celebrations, our SitelFit wellness program, initiatives to develop your skills and events to increase the team spirit)Be bold.

    Be you. Apply today!Our success lies in our diversity, and our differences are our strength. We are an equal opportunity company and we value and respect diversity.

    You choose where you want to go; we help you get there!

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