Analyze online content (for example : text, image, audio, video, or other formats)
Assist our community and help resolve inquiries empathetically, accurately, and on time
Become familiar with client’s products and community standards
Investigate and resolve issues that are reported on clients sites such as requests for account support and reports of potentially abusive content
Respond to user inquiries with high quality, speed, empathy, and accuracy
Gather, analyze and utilize relevant data to develop ways to improve the overall user experience on the site
Review the reported content within agreed turnaround times and standards of quality
Dutch / Swedish or German + English B2
Previous experience in data labelling would be an asset
Education : High School Diploma / GED; Some degree of further education / college desirable
Be able to work on rotating shifts with the possibility to work in the weekends (NO night shifts).
Willingness and availability to work in the office in Lisbon
Attractive salary + 2 extra salaries per year
Rewards and Recognition programs
Various training (learning and growth opportunities).
Benefits (Private Medical Package, Meal vouchers, Access to wellness programs).
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