Engineer Application Deployment and Maintenance (f / m / x)
Nature and aim of the position
The holder of the position has a sound understanding of application deployment in the enterprise with a focus on Windows applications.
Architectural planning, drafting of deployment model and setting up of multi-tier applications using automation tools are the main activities.
Maintenance and troubleshooting for key account customers are in this position’s responsibility.
Continuous improvement, configuration management and documentation of several application environments in cooperation with team colleagues and peers.
Supporting the company in their efforts to move to cloud-based services and container technology.
Main duties and responsibilities
The holder of the position configures and deploys applications mainly to the partner environment for key accounts according to the product schedule and coordinates other teams’ activities on the same.
The holder of the position is responsible for the availability, monitoring and maintenance of this environment.
Reporting and collaboration
The holder of the position reports solid line to the Senior Manager Service Delivery Revenue Applications.
The holder of the position collaborates with team members based in Vienna, Singapore, and future IT locations.
The holder of the position is part of the IT Operation Team, responsible for deployment, configuration, maintenance and troubleshooting of Global Blue’s online transactions system and connected IT services.
Automated and manual deployment and configuration according to company standards.
Maintain the systems and assure availability
Respond to issues reported by internal peers together with operations and development teams to provide stable IT services.
Preferable skills :
Strong experience in .NET / .NET core application deployment (host services & websites)
Sound trouble shooting knowledge over IIS, .NET application
Good knowledge for MS SQL 2019 - T-SQL
Good knowledge about IIS 8.5 and IIS 10
Good understanding of Windows Server 2019
PowerShell scripting knowledge
Good user level knowledge of Jenkins
Good knowledge of F5 or another network load balancer
Knowledge on Rabbit MQ and / or MSMQ
Experience with Splunk
Good understanding of HTTP / S and TCP communication
Understanding the basics of REST API
Experience with certificates and encryption
Read and analyse application logs
Familiarity with support ticketing systems and ITIL
Perform manual and automated testing
Identify potential issues, isolate and track them, ability to diagnose and attention to details
Recommend process improvements to ensure system scalability and reliability
Diligent to document the knowledge / new learnings
Container and Cloud experience as a plus
Strong communication skills
Ability to work with cross-functional teams and various stakeholders
Problem solving abilities and creativity
Good team player
Open for challenges
Adoptive to changes and agile processes
A can-do attitude, pro-activeness, a quick learner
Flexible to handle work pressure and ad-hoc requirements
Self-starter and able to work with minimal supervision
Education and qualifications
A degree in Computer Science or MCP certificates are a plus.
3+ years of experience in deploying applications to a Windows based enterprise