CUSTOMER SERVICE AGENT – JAPANESE SPEAKING
Spoton Connections
Malta
vor 2 Tg.
source : JobsFactor

Key Responsibilities

  • Helping internal and external customers,
  • Contacting other departments when there is an issue to be solved,
  • Keeping customer request queues as low as possible,
  • Customer research (bonuses, deposits, transactions, betting slips, documents, bet
  • calculations),
  • Handling customer request queues assigned accordingly to workload,
  • Having a high knowledge of products offered by the company,
  • Attending team meetings and activities,
  • Taking over in the absence of the team leader,
  • Requirements

  • Proficient level or Japanese and fluent level of English
  • Level of education - Graduation of high school or post-secondary school
  • Work Experience - Preferably at least one year in Japan
  • Strong communication skills;
  • written & spoken knowledge of Keigo;
  • knowledge of Internet related software.
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