Payments and Risk Analyst
Betting Connections
Malta
vor 3 Tg.
source : JobsFactor

Responsibilities :

  • Perform a risk assessment of new / current players throughout their customer journey and generated by the current Risk framework and perform EDD when appropriate
  • Evaluate, review and approve KYC documents sent in by players and use your expertise to establish affordability and legal funding when handling documents such as the source of wealth and / or source of funds to mitigate AML risks or proceeds of crime
  • Ensure that all tasks performed are in line with the set processes and procedures related to anti-money laundering and KYC flows
  • Liaise with 3rd party Payment / fraud providers for enhanced investigations or resolutions linked to Player issues
  • Evaluate and identify suspicious behaviour as well as independently report Suspicious Transaction Reports (SAR) to the MLRO and deputy
  • Conduct enhanced ongoing monitoring and compiling of additional due diligence where this may be needed
  • Analyse, Prepare and handle chargeback disputes
  • Compile and handle daily reports & account reviews, under the supervision of the Payments and Risk Team Leader
  • Actively participate in improving internal procedures and processes linked to Risk, Fraud, Payments and AML
  • Analyse and process payments accurately and in a timely manner via different payment methods offered
  • Investigate and resolve issues related to money transfers, including reconciliation of transactions, missing deposits and missing withdrawals
  • Assist Customer Support with escalated queries related to Risk and Payment
  • Offer input into new processes, products and tools as well as assisting with the implementation of such to ensure team operational readiness
  • Any other task and related functions which may be delegated to the Employee by the Team Leader or Manager where this is needed
  • Contribute to team effort by meeting KPI's and SLA's
  • Other duties and ad hoc requests as required by the business
  • Requirements :

  • You have knowledge of online payments, gaming accounts, banking and payments processing
  • Have previous experience in customer risk assessments, EDD and AML rules, regulations within the gaming industry
  • Understanding of related legislation and regulations in fraud and risk mitigation
  • You enjoy learning and have a genuine interest in iGaming and slot machine games
  • You have excellent analytical skills and a curious mindset who questions why and challenges the status quo
  • You are an agile thinker and have a knack for numbers and data
  • An excellent team player but can also work on their own initiative
  • A genuine interest in supporting people and finding creative solutions
  • We are humble and easy-going, so please be so too
  • You have a positive can-do attitude and a flexible approach remember you’re gonna have to work shifts
  • You have the ability to learn new technology / systems / applications quickly
  • You are an excellent communicator in both verbal and written English
  • Knowledge of additional languages such as Swedish, Danish or German- is an advantage
  • Experience with sportsbook is considered a great asset
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