You have several years of work experience in the payments department of a bank and profound knowledge of the relevant regulatory requirements?
SEPA rulebook, PSD II, and SWIFT are not a closed book to you? You are in the right place at ING! To strengthen our multidisciplinary cards and payments team (squad) we are looking for a process expert who enjoys bringing in his / her knowledge to design new processes and continuously improve existing processes concerning the payments services of our bank.
The squad consists of 7-9 employees who have the end-to-end responsibility for the implementation of new processes as well as for existing processes concerning cards and payments.
your tasks and responsibilities
you are responsible for the functional analyses of the end-to-end process in order to create user stories for implementation
you support the product-owner in reasonable planning by bringing in your expertise
you are constantly and autonomously aligning requirements and planning with contact persons and stakeholders in the group as well as with external suppliers
you take care of the gapless documentation of the relevant processes
you act as a vital interface between the operative payments team and the developers by translating functional requirements into viable user stories
you are able and willing to perform manual software tests (including acceptance) if necessary
several years of work experience within the payments services of a bank (operative or project experience)
several years of experience in process management / process analyses
SAS or / and ARIS knowhow are an advantage
LSS Black Belt / Green Belt is an advantage
Distinct problem-solving capabilities and goal-orientation
Good command of English in speech and writing
we offer you
A challenging job with the possibility to play an active role in shaping the future
An appreciative work environment in an agile structure
A minimum wage of € 2.655,02 gross for 38,5 hours per week considering collective agreement for bankers. Your actual wage will be agreed upon regarding your qualification and experience in the personal interview.