What do you dream of?A child dreams of a future free from constraints. It's a great quality that we tend to lose as we grow older.At Sappi Europe, not only do we still want to dream, we want to make our dreams come true. We will continue to consolidate and reinforce our position as one of the world's leading producer of coated fine paper.To make our dreams come true, we need the right people to share our key employment values: integrity and trust, freedom with responsibility, courage to explore new avenues and personal development.Do you still dare to dream? Come and talk to us if you do. Gobal Service Team Lead: SAP Sales & Supply Chain Support Team (m/f/d) Location Gratkorn Mill (Austria) - Information Technology Job Description * Lead and develop a high performing team of geographically spread employees across all Sappi operating regions. * Assist with maintaining and implementing Sales & Supply chain systems. * Coordinate with local and remote functional, SAP and development teams to solve issues. * Assist with evaluating alternatives and performing cost benefit analysis and recommend solutions that minimise cost commensurate with acceptable risks * Develops relationships with internal customers by being proactive, displaying a high level of knowledge of the business and by providing reliable system support and business process recommendations. * Understand the mechanics of the Supply Chain business processes all business areas. * Provide informed recommendations on various SAP Solutions focusing on Order to Cash, SAP Sales Distribution modules and or SCM/APO. * Assist in the translation of business requirements and project scope into solutions in collaboration with both internal and external team members and business stakeholders. * Works collaboratively with business partners to help identify opportunities to streamline or automate their operations. * Manage multiple priorities to maintain a balance between day to day operations, projects and strategic development and to ensure deadlines are met. * Review code and system configurations to develop a deep understanding of the systems solution that supports the corresponding business processes. * Ability to perform complex system analysis and draw conclusions by relating information from different sources, provides root-cause analysis and issue resolution. * Troubleshoot and triage problem reports, resolve, and escalate as required. * Helps ensure data remains complete, accurate and valid during its input, update and storage. * Supports and aligns with global IT vision, ensures that IT activities support global vision. * Participate in global meetings to review application performance and project status. * Participate functional testing across multiple SAP modules and integration with internal or external systems, assists with building alignment with business to perform user acceptance testing, and acquiring signoff. * Partner with teams such as Supply Chain, Logistics and other IT and business subject matter experts to recommend proper governance steps/procedures to ensure full compliance of audit, controls and security requirements. * Lead production deployment, cutover or cloud migration activities with infrastructure team * Other duties as assigned by Team Manager O2C. Your Profile * Minimum: Bachelor's degree in Information Technology or related field. * 5-8 years' experience with SAP Sales Distribution and various Sales tools. * Demonstrates a working knowledge of the SAP HANA Sales & Distribution module, including customization concepts, and areas of integration with S4 HANA Finance and Supply Chain Management. * SAP Certification in SAP SD or S4HANA Order to Cash an added advantage. * Familiarity with programming methods, SAP user-exits and working knowledge of debugging, or ability to learn. * Experience in working within international global teams an added advantage. * Excellent communication, problem solving, and customer service skills are essential. * The ability to express complex concepts effectively to the business, yet technical enough to have a detailed review of designs and approaches with technical resources * The ability to work well with people from many different disciplines and cultures with varying degrees of IT experience. * Experience with manufacturing processes and systems. * Experience with SAP (E)WM and TM is desirable. * Experience in Logistics, a Sales office and or a Mill is a plus * Willingness to travel Timetable as soon as possibleWe offer an annual gross remuneration of EUR61.000,-- for this position.Depending on qualifications and/or special professional experience, a higher salary may be agreed upon. Application detailsAll applications will be treated as strictly confidential.Please submit your application including motivation letter not later than 20th October 2021via our application tracking system in our Sappi career portal www.sappi.com/careers-sappi-europe Contact Ute GrosseggerTelephone: +43(0)3124 201 2321How to Apply? Please click on the "Apply" button and follow the system instructions. If you encounter any issue while applying, please contact your HR contact.
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