Great people. Cool atmosphere. Customer focused. AND always on the move. Challenge yourself and grow with us. Be part of our multicultural community.
We are the whole world in a charming city. We are the Mercedes-Benz Customer Assistance Center. The Mercedes-Benz Customer Assistance Center is an international multicultural organization and an integrated part of Daimler’s Mercedes-Benz Cars Marketing & Sales.
In our offices in Maastricht we think and act globally and assume a leading role for the Mercedes-Benz Customer Assistance Centers all over the world.
Our goal is to provide excellent assistance to our customers and dealers of well-known Daimler brands like Mercedes-Benz, AMG, Smart, Setra and Mercedes me.
24 hours a day, 7 days a week, 365 days a year, we ensure our customers’ mobility with our roadside assistance. Additionally, we take care of all kinds of enquiries about passenger cars, trucks and vans during our opening hours.
For our customers we are maybe the most important connection to the Mercedes-Benz brand. That’s why we live the brand’s most important promise : The best or nothing .
The function The success of the Mercedes-Benz Social Media Team is rooted in social listening skills.We make an effort to listen to our customers.
To know their likes and dislike , to understand their interests and concerns, who they are, what they care about and what they do.
We follow them into their virtual world.We are driven to perfection not only because we know our audience but also because we perfectly understand the specific nature of each of the social media channels.
We are able to change and adapt the tone of voice between the platforms to engage and hooked our followers and generate social conversations.
Day to day, we share our Mercedes-Benz passion alongside our 40+ million fans, whether it is a product inquiry, complaint or simply appreciation.
Our #BestFans can chat with us via Twitter, Facebook, Instagram, YouTube, LinkedIn and many more channels.
What is the best part about our Social Media Team? Being able to release your inner creativity! Be part of #MercedesBenzthebestornothingteam!
Is there more? Yes, we also offer :
The procedure In case of interest, please send your CV and cover letter in English today by clicking the Bewerben button! Do you enjoy building up a relationship with clients?
Do you enjoy providing immediate assistance to customers and being part of a dynamic environment?
Stop reading and apply directly to become a part of our team!